Remote real-time system access provides at-a-glance and all-inclusive dashboard views with auto discovery of Pro Audio devices.
Access rights can be specified by organization, user, and role.
Scales to support organizations of any size – large or small.
Client tenant usage can be conveniently tracked for invoicing and optional auto-payment reminders.
Facilitates user support with built-in video, audio, and chat tools for real-time communications.
Stay informed on system and device status with email and SMS text alerts.
Can be virtually partitioned for AV management by location such as building, floor, room, or any global topology as desired.
Access from any device, desktop to mobile, with a powerful and elegant browser interface – available in twelve languages.
Easily update CONVERGE® DSP Mixers and P-Link peripherals via remote downloads and uploads of project files.
Enjoy the convenience of user preferences and single-sign-on access through LDAP connectivity.
Efficiently backup or restore multiple project files systemwide – simultaneously.
Download device logs and data for troubleshooting, auditing, and reports.
Perform remote batch firmware updates on multiple audio or video devices at once.
Search, sort, and filter to quickly find relevant information.
Receive notification of new firmware through “Update Available” icon badges.
Integrates with third-party management systems via a RESTful web interface.
Directly provision CONVERGE Pro 2 VoIP lines and view VoIP registration status.
Fully secured with HTTPS, encrypted cloud servers, and strong 256-bit encrypted password management for both users and devices.
Configure and manage COLLABORATE® Live codecs and COLLABORATE Space user accounts.
Audio system management
Video system management
Web conferencing management
Higher education campuses
Large government complexes
Multinational organizational sites
Internet cloud service
Browsers supported (desktop to mobile): Firefox, Chrome, Edge, Safari, Internet Explorer
Integrates with on-cloud or on-premise COLLABORATE® Space Administrator
A Web browser with Internet access
Your email address, name, and mobile phone number (to receive SMS text alerts)
An invitation to register as a user of a CONVERGENCE AV Cloud organization, obtained from ClearOne’s Business Partner Services if you are an AV integrator, or from your integrator if you are an end-customer
A free CONVERGENCE AV Network Manager downloaded and installed on a server
On each LAN or CAN network of your organization
Behind a firewall
With Ethernet access to auto discover Pro Audio devices over multiple select subnets
Connected to AV Cloud over the Internet to an AV Network Manager server account
Automatically (recommended) or manually update
A free COLLABORATE® Space account
Web server protocol: HTTPS
Minimum broadband internet connection speed of 256Kbps (512 Kbps recommended)
Allows default or custom SMTP email server access for email alerts
Allows LDAP directory service access (ex. Active Directory)
SMS text alerts
Video, Audio and Chat tools
Application menus and views support 12 languages: English, French, Italian, Spanish, German, Portuguese, Polish, Chinese Simplified, Korean, Japanese, Arabic, and Russian
Monitoring System: Active, Issue, Off
Pro Audio Devices: Configuring, Down, Healthy, Incomplete Stack (the device’s CP2 stack has one or more devices offline), Locate Light On, Login Failed, Mismatched Stack (the device belongs to a different stack than its parent), OVERHEATING! (for CP2s), Restarting…, Safety Mute On, Unconfigured, Updating Firmware, VoIP Registration Failed, VoIP Restart Pending
Video Collaboration Devices: Down, Communication Service Failed, Healthy
Strong 256-bit encrypted password storage for users, devices, and external services
OAuth2 access to COLLABORATE Space
Password trial rate limiting
Quality meters prevent weak passwords
Thwarts various security-hacking attacks
AV Cloud service updated by ClearOne for you.
CONVERGE® Pro 2 DSP Mixers
CONVERGE Huddle DSP Mixer
CONVERGE Pro 2 USB Expander
CONVERGE Pro 2 GPIO Expander
CONVERGE Bluetooth Expander
Beamforming Mic Array 2
COLLABORATE Live video codecs
SWR-1000-002-1 CONVERGENCE AV Cloud Unified Network Management Platform