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 Post subject: Chat 50 Speakerphone duplexing on initial answer
PostPosted: Fri Oct 29, 2010 1:32 pm 
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Joined: Fri Oct 29, 2010 12:50 pm
Posts: 2

Hey - I have the Chat 50 running as my VOIP (Avaya) speaker/mic solution. Recently it has a duplexing issue... When I first answer a call I can not initiate conversation.. Once someone says something then there are no problems.. config? setup? I've run thru the XP setups and Avaya setups.. what next?


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 Post subject: Re: Chat 50 Speakerphone duplexing on initial answer
PostPosted: Mon Nov 01, 2010 11:00 am 
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Joined: Mon Mar 10, 2008 10:30 am
Posts: 49

This behavior is directed by the VOIP solution you are using. The Chat does not buffer your speech audio or suppress anything on its own. You can easily test this by using Windows sound recorder and making a brief recording of your voice. Play it back and then start speaking on the mic. There should be no interruption.

Make sure you are not using a voice activated mic feature or something similar in the VOIP software. You can also compare your mic meter in the windows audio controls to verify your mic is operating.


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 Post subject: Re: Chat 50 Speakerphone duplexing on initial answer
PostPosted: Fri Nov 05, 2010 2:19 pm 
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Joined: Fri Oct 29, 2010 12:50 pm
Posts: 2

It appears that the Chat50 full duplex capabilities fail to work with avaya software.. full duplex with other programs...

AVAYA IP Agent version R7.0 SP8

Product Version 7.0.38.124
Configured as IP Endpoint (Roadwarrior)
Station Type: 4624

Server Release R015x02.0.947.3

Avaya IP Service Provider - Release: 6.0.2.3
Avaya iClarity IP Audio - Release: 6.0.10.10
Avaya GAPI Drivers - Release: 6.0.1.0

suggestions?


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