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 Post subject: Interact software keeps "blue screen of deathing" my PC
PostPosted: Tue Jan 04, 2011 9:02 am 
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Joined: Tue Jan 04, 2011 8:58 am
Posts: 2

When I am connected to an interact pro with the interact software my PC blue screen of deaths and then restarts. It does this when I am connected via IP and USB. I have removed all flash from my PC and reloaded thinking I had some sort of flash problem. Any suggestions?


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 Post subject: Re: Interact software keeps "blue screen of deathing" my PC
PostPosted: Tue Jan 04, 2011 9:31 am 
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Joined: Mon Mar 10, 2008 10:30 am
Posts: 49

Blue screens in Windows can be caused by anything from hardware failure to software crashes. Most often they are caused when software makes an illegal hardware request or tries accessing hardware that is failing.

We don't see this behavior with the Interact software normally, and you mentioned on the phone that you would get it even when not connected to the Interact. I suspect your laptop is having hardware issues. Try to get the specific error message from the crash screen and search the internet for the code.


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 Post subject: Re: Interact software keeps "blue screen of deathing" my PC
PostPosted: Wed Jan 05, 2011 8:29 am 
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Joined: Tue Jan 04, 2011 8:58 am
Posts: 2

Thank you...


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 Post subject: 20
PostPosted: Thu Jul 21, 2011 7:38 pm 
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Joined: Sat Jul 09, 2011 12:52 am
Posts: 2

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