Careers - Senior IT Technician SRDTMD

Job Title: Senior IT Technician SRDTMD

Location: Salt Lake City, UT or Austin, TX

Type of Position: Full-Time

Reports To:

Job Description:

ClearOne is a NASDAQ traded high tech company with a broad product portfolio of award winning products that include audio and video conferencing, digital media streaming, digital signage, and professional microphones.  Our products are used by organizations of all types and sizes, from educational institutions, government organizations and small businesses to the world’s largest and most prestigious companies. Visit us on the web at www.clearone.com.    

SUMMARY

ClearOne’s employees are the catalyst for our success. As a result, we believe it is essential to support them with a competitive compensation package, benefits program and opportunities for advancement. We currently have an opportunity for a Senior IT Engineering Technician.

Tasks will include component review and approval, board-level hardware troubleshooting, and testing to ensure that ClearOne’s products meet all functional and regulatory compliance requirements. Additionally, tasks will include configuration and troubleshooting of video conferencing and video streaming products based on the Windows or Android operating systems. Experience with computer motherboard-based hardware is a plus. The candidate must be capable of working independently or as part of an integrated product team. 

Required Education, Experience, and Skills:

  • Associate’s degree in Computer Science, Engineering or equivalent with a minimum of 5 years of relevant experience (10+ years desirable).
  • Experience creating and duplicating software and operating system disk images using DOS and Windows software.
  • Must be able to customize and duplicate as well as deploy windows images using Windows 7 Embedded and Windows 10 IOT distributions.
  • The candidate must have a thorough knowledge of computer software and hardware for windows 7 and windows 10 based systems.
  • Experience building and troubleshooting PC hardware and verifying compatibility of motherboards with processors, RAM, solid state drives, and other peripherals.
  • Familiar with scripting languages like Python and being able to build batch files for different installs on windows based computers.
  • Familiarity with standard PC interconnect technologies like M.2, PCIe, and different connectors used to carry internal USB signals.
  • Experience assembling heatsinks to processors and knowledge of heat pipes is a plus.
  • Understanding of PC power supply requirements would be helpful and understanding of cooling requirements for PCs would be a plus.
  • Experience writing work instructions (i.e. rework instructions, assembly instructions, etc.), and technical reports to document troubleshooting efforts and clearly explain the root cause of problems.
  • Strong communication, documentation, organizational and teamwork skills.
  • Position available for both the locations -  Austin, Texas and Salt Lake City, Utah.

To apply for a position send a resume to recruiting@clearone.com

About Clearone

ClearOne is a global company that designs, develops and sells conferencing, collaboration, and network streaming & signage solutions for voice and visual communications. The performance and simplicity of its advanced, comprehensive solutions offer unprecedented levels of functionality, reliability and scalability.

As a market leader, ClearOne is focused on developing cutting-edge conferencing and collaboration products. We are known for our industry innovation, committed to incorporating the latest technologies into our product lines.

Posted Date: 2018-01-19
Expire Date: 2018-02-18