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Tag Archives: Converge

Clearone to open India Product Service Center for Regional Support


 

Contact

Brent Johnson
Sr. Corporate Marketing Manager
801-303-3577
brent.johnson@clearone.com
 
 

Clearone to open India Product Service Center for Regional Support

New regional product service center to be located in Bangalore

 
 

SALT LAKE CITY, UTAH — June 09, 2014

 
ClearOne (NASDAQ: CLRO) today announced the June 20, 2014, opening of its India Authorized Support Center in partnership with Bangalore-based Midas Digital Services Pvt. Ltd. The new support center will serve the Indian market with efficient, timely, and economical product service options.
 
“We look forward to providing this enhanced level of service for ClearOne clients in India,” said Babu Prasad Dorairaj, Director of Midas Digital Services Pvt. Ltd. “Partners and customers here rely on ClearOne’s industry reputation and product quality. This expanded support initiative further solidifies that trust.”
 
Midas will initially focus on service for ClearOne’s industry-leading audio products: CONVERGE®, INTERACT®, MAX®, CHAT® and the Beamforming Microphone Array. These audio products, whether in warranty or out of warranty, will be eligible for service. To initiate a product service request, partners and customers should first contact ClearOne’s Tech Support team with product information, and Tech Support will issue an RMA (Return Merchandise Authorization). Partners and customers can then direct their products to Midas Digital Services and will be able to work directly with the regional support center for any further logistics and completion of services.
 
To request a product RMA number, contact ClearOne Tech Support at:
techsupportapac@clearone.com
+86 108 446 3262, + 86 186 1274 9641
 
To direct a product for service, contact Midas Digital Services at:
indiaproductservice@clearone.com
+91 819 796 6677
 
For all other sales support, contact the local India sales team at:
global@clearone.com
+91 993 078 2195
 

About ClearOne

 
ClearOne is a global company that designs, develops and sells conferencing, collaboration, streaming and digital signage solutions for voice and visual communications. The performance and simplicity of its advanced comprehensive solutions offer unprecedented levels of functionality, reliability and scalability. More information about the company can be found at www.clearone.com.
 

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Please find the printable release in our Investor Relations area at http://investors.clearone.com.
 
 

ClearOne Announces New CONNECT Dante Network Bridge for Scalable Pro Audio Solutions at InfoComm 2014

ClearOne Announces New CONNECT® Dante™ Network Bridge for Scalable Pro Audio Solutions at INFOCOMM 2014


ClearOne to feature seamless compatibility in Dante network audio bridging with CONVERGE® product line, Booth #N1827
 

SALT LAKE CITY, UTAH — May 28, 2014

 
Continuing its innovation in the Professional Audio market, ClearOne (NASDAQ: CLRO) introduces the CONNECT Dante network bridge for simple and scalable audio networking with no need to change existing hardware. The modular audio networking approach uses CONNECT network audio bridges with ClearOne’s flagship family of CONVERGE Pro & SR products, allowing users to easily build a scalable system over time.
 
“This new unit provides system integrators with a Dante digital transport for audio systems. While CONVERGE already supports CobraNet®, the addition of Dante gives customers the flexibility of choosing the appropriate bridge based on their requirements,” said Durai Ramachandiran, ClearOne’s Senior Director of Product Line Management for Pro Voice and AV Distribution. “Ideal for enterprise applications, hospitality projects, and higher education, CONNECT Dante expands the reach of CONVERGE products for more varied audio distribution projects.”
 
ClearOne’s CONNECT Dante bridge provides the compact form factor and ease-of-use necessary to create a scalable audio network, compatible with existing hardware. A simple firmware upgrade will allow CONVERGE products to fully integrate with Dante-enabled network bridges, microphones, and amplifiers. The robust, highly-interoperable Dante solution provides a no-hassle, self-configuring, true plug-and-play digital audio network using standard Internet Protocols on existing infrastructure—without requiring a dedicated network. Some of the largest live events and sophisticated installations worldwide use this technology, which is based on global networking standards, making signal distribution more cost-effective and user-friendly.
 
“Audinate’s primary goal of revolutionizing the connection of AV systems is fully realized with the introduction of Dante technology,” said Ervin Grinberg, Director of Marketing for Audinate. “Dante makes it simple to create a digital media network, while meeting the performance standards professional installers require. We’re excited to work with ClearOne in providing this breakthrough technology solution to the Pro Audio market.”
 
CONNECT Dante will be on display at InfoComm 2014, ClearOne Booth #N1827. The product is targeted to ship in June 2014.
 

About ClearOne

ClearOne is a global company that designs, develops and sells conferencing, collaboration, streaming and digital signage solutions for voice and visual communications. The performance and simplicity of its advanced comprehensive solutions offer unprecedented levels of functionality, reliability and scalability. More information about the company can be found at www.clearone.com.
 

About Audinate

Audinate revolutionizes AV systems to customers to thrive in a networked world. Audinate’s patented Dante media networking technology has been adopted by the leading manufacturers in the professional audio/visual industry. Dante is used extensively for live performance events, commercial installation, broadcast, recording and production, and communications systems. Audinate offices are located in US, United Kingdom and Australia. Visit Audinate for the latest news and information on the company. Dante is Digital Media Networking Perfected.
 
Dante is a trademark of Audinate Pty Ltd, Audinate is a registered trademark of Audinate Pty Ltd.
 

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Please find the printable release in our Investor Relations area at http://investors.clearone.com.
 

Tech Tip: Record a Macro in CONVERGE Console

One of the many features of Converge Console software is the ability to record a macro. This comes in handy when a third party control system programmer wants a specific result when control button is pressed but doesn’t know the exact command.
 
Watch a short demonstration here
 

 
 
 
 
 
 
More tech tips coming soon!
 
1-800-945-7730
marketing@clearone.com 

InfoComm 2013 – Great First Day, Busy Booth and New Products

InfoComm 2013 is underway and ClearOne is excited to be back with our friends and fans in Orlando, Florida. Our team arrived on Sunday, June 9th to start assembling our booth and to get all of the new products ready for their debut on the show floor.
 

 
After several days of hard work, all the boxes had been unpacked, the products were on display, monitors were showing videos of our product line, and visitors to our both had a live video conference feed with our office back in Salt Lake City, Utah! Watch the video below to learn more about our perfect HD-1080p60 system.
 

 
InfoComm 2013 continues through Friday, June 14th at 4:00 p.m. EST, so there is still time to visit booth 2059 and experience the must sees of InfoComm like the Beamforming Microphone Array that is revolutionizing professional audio world with beamforming and adaptive steering technology and ClearOne’s next-generation Acoustic Echo Cancellation. Now with ceiling, wall and desk mount options, you have to see it, AND hear it, to believe it. You can chat live with our Salt Lake City office with our state of the art, perfect HD – 1080p60 videoconferencing software. Listen to the quality of our new wireless microphone system which is optimized to work with CONVERGE® Pro and INTERACT® Pro products and perfectly complements ClearOne’s professionally installed audio conferencing product lines. Questions about streaming and signage? Our talented team is waiting to give you the solutions you have been looking for.
 

 
Come see us at Booth 2059 – Here’s an interactive map to find us easier.