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Learn More about Communication Technologies with These Free Resources

Written on September 4, 2018 at 12:34 pm, by

 
Would you like to save time on installations, deliver better results for your customers, and improve your skills? ClearOne lets you do that and more, and the trainings are all free. The ClearOne University classes and resources provide tips, tricks, and best practices so you can:
 

  • Reduce time spent at job sites
  • Configure and commission systems faster
  • Deliver the best possible audio/video quality
  • Address customers’ unique requirements
  • Build skills and develop your career
  • Earn CTS renewal units
  • Satisfy customers

 
Here are some of the many ways ClearOne makes it easy for you to learn about audio/video concepts and ClearOne products.
 
How-To Video Tutorials on New Products
 
To help you master the configuration of ClearOne’s CONVERGE® Pro 2, we’ve created a series of “how-to” video tutorials. These videos will show you how to use the CONSOLE ® software to name assets, configure VoIP models for Skype® for Business calls, set up sound reinforcement and processing blocks, and many other configuration steps.
 
Two videos to add to your playlist today are AEC Standard Reference and AEC Custom Reference for sound reinforcement applications. If you don’t set up the AEC reference signal correctly, you risk creating echo on the far end. These 2- and 3-minute videos walk you through the process and show you exactly how to create the appropriate AEC reference in the CONSOLE software.
 
If you’d like to take a deeper dive into AEC references, check out this article by ClearOne, published on CX Media: ‘How To: Configure an Acoustic Echo Cancellation reference with ClearOne ConvergePro2.’
 
Online and Instructor-Led Training Classes
 
ClearOne’s YouTube training videos showcase the answers to many common questions but for more in-depth information, check out the offerings at ClearOne University. You’ll find self-paced training courses as well as instructor-led courses that include teach-in, hands-on, live webinar, and regional trainings. The regional trainings are held around the world and CTS- certified participants can earn AVIXA RUs upon completion.
 
The classes help participants learn audio and visual basics, keep up with changing technologies, and learn more about all the conferencing, collaboration, and streaming solutions ClearOne offers and continues to roll out. Current training offerings include Pro Audio Technical Specialist Training and Media Collaboration Technical Specialist Training.
 
ClearOne University is always adding trainings and other resources for anyone designing, configuring, and supporting ClearOne products. For more information about all the options, check out the training options and schedules.
 

InfoComm Recap: These Products Turned Heads and Earned Honors

Written on June 20, 2018 at 2:51 pm, by

 
It’s a wrap on another successful InfoComm. It was great to meet so many customers and talk about ClearOne’s exciting new audiovisual products. Every company wants to simplify and improve collaboration and these products were designed to do exactly that.
 
Two ClearOne solutions received the AV Technology Best of Show Award: the new team collaboration solution, COLLABORATE® Space, and the cost-effective VIEW Lite AV over IP streaming solution.
 
Here’s some of what booth visitors had to say about these and other ClearOne product debuts:
 
 
AV Solutions that Simplify Connection and Collaboration
 
Ceiling Microphone Array Dante™
The best-selling Ceiling Microphone Array Analog got even better with the addition of a built-in Dante digital audio network interface. In addition to this unique Dante compatibility, users also liked the mic’s mute feature, the capability to daisy-chain up to four ceiling mic arrays, and the ability to bundle three microphones for full 360-degree audio coverage. This new ceiling microphone array is compatible with ClearOne and third-party Dante DSP mixers as well.
 
CONVERGE Huddle
For the integrators and systems engineers, the most popular feature of the new CONVERGE Huddle conferencing solution was its ease of use. The solution is pre-programmed to work right out of the box, and installers make just a couple of physical connections. It is also a true BYOD solution, with the ability to connect to laptops, tablets, and smartphones with a single cable. Bluetooth connectivity will be available by the end of the year.
 
COLLABORATE® Space
The award-winning COLLABORATE® Space combines multiple team tools in one place, including video conferencing, whiteboarding, real-time chat, and the ability to leave people messages when they are offline. COLLABORATE® Space also stores notes, recordings and chats related to the same task in a centralized place that can be made public or private. And, unlike other team collaboration tools on the market, it saves old conversations. The amount of information users need to keep track of is growing, and COLLABORATE® Space makes it manageable, searchable, and scalable. COLLABORATE® Space is the ideal solution for versatile meeting spaces as it can accommodate large meetings as well as one-on-one collaboration.
 
Whether you are a system designer, engineer, integrator, or IT pro, ClearOne has the simple, efficient and affordable choices you need. Check out our latest training schedule to increase your skill in acoustic design fundamentals, product knowledge, & configuring ClearOne Professional solutions.

 

The 2018 ClearOne Connections Tour for Commercial AV Integrators and End-User Customers has Begun!

Written on January 16, 2018 at 12:23 pm, by

 

The 2018 ClearOne Connections Tour has begun. We’ll be touring the Western U.S. visiting 18 cities from January through May 2018 in our 36-foot ClearOne Tour Bus that’s stocked full with our complete line of conferencing, collaboration and streaming solutions directly to you, our commercial AV practitioners and your customers.

 

Here’s What You’ll Experience!

 

  • See live demos of our latest products.
  • Watch full product set-ups and configurations.
  • Meet with a ClearOne rep about new product features and benefits.
  • Get a hands on approach and interact with the products and see how they’ll fit into your next project.

 

 

 

 

 

 

 

 

 

 

 

The 2018 ClearOne Connections Tour has been created to make it easy and convenient for systems integrators and end-users across the country who can’t always get to larger trade shows and conferences to experience first hand our entire line of diverse AV communications solutions.

 

 

Here’s What’s Installed

 

  • CONVERGE Pro 2
  • Beamforming Microphone Array 2
  • WS800 Wireless Microphone System
  • DIALOG 20 Wireless Microphone System
  • Ceiling Microphone Array
  • Touch Panel Controller for CP2
  • USB Expander for CP2
  • GPIO Expander for CP2

 

  • COLLABORATE Pro 900
  • COLLABORATE Pro 300
  • COLLABORATE Versa 150
  • COLLABORATE Share
  • UNITE Cameras
  • Spontania

 

  • VIEW Pro Encoders
  • VIEW Pro Decoders

 

  • INTERACT AT
  • MAX IP
  • MAX EX
  • CHAT 150
  • CHAT 50

 

 

 

 

 

The tour will include presentations, trainings, question and answer sessions, networking opportunities, and product demonstrations of ClearOne’s solutions in video conferencing and collaboration, pro audio and network media streaming.

 

 

The ClearOne Connections Tour Schedule:

 

Salt Lake City, UT January 4 – January 5
Sacramento, CA January 15 – January 16
Northern CA January 18 – January 24
LA Metro  CA January 29 – January 31
Orange County CA February 1 – February 5
San Diego, CA February 6 – February 9
Las Vegas, NV February 12 – February 15
Phoenix, AZ February 19 – February 23
Albuquerque, NM February 26 – March 2
Oklahoma City, OK March 5 – March 9
Dallas, TX March 12 – March 16
Austin, TX March 19 – March 23
Houston, TX March 26 – March 30
New Orleans, LA April 2 – April 6
Memphis, TN April 9 – April 13
St. Louis, MO April 16 – April 20
Kansas City, MO April 23 – April 27
Denver, CO April 30 – May 4

 

Eastern U.S. dates coming soon…

 

Visit the dedicated ClearOne Connections Tour web page where you can stay on top of where we are and where we’re going next..

 

Come Experience the Fun and We’ll See You There!

 

 

 

 

 

Be the best presenter you can

Written on November 16, 2017 at 3:20 pm, by

 
After more than 37 years of eating out of every bowl of dog food in the equation (End-User, AV Integrator and Manufacturer), I have watched presentations and the technology used evolve from tin can & string to NASA technology.

 

By no fault of anyone involved, 8 out of 10 primary “presenters” in fact have drawn the short straw and are as nervous as cats when they walk up to the podium. And, for all the advancements and money we spend to outfit a conference room with the best ClearOne equipment money can buy, it will only work as good as the person speaking and how prepared they are.

 

So, this is the first installment of just a few of the best practices and common sense tips I’ve picked up from hundreds of articles and real world experience along the ways to improve your presentation:

 

  1. Realize 90% of Nervousness Doesn’t Show: The audience usually can’t see the butterflies, or shaky hands, or sweaty palms. The problem occurs when we start thinking about these symptoms rather than focusing on the audience and our topic. By human nature, most people are focused on themselves not on you. Focus on them and two things will happen: 1) they will like you more, and 2) much of the nervousness that you feel will go away.

 

  1. Butterflies are Normal: At this point, as you practice, you might start to feel butterflies in your stomach or other symptoms of public speaking fear. Don’t worry. This is normal. However, as you practice once or twice, the nervousness should drop pretty dramatically.

 

  1. Learn from Mistakes: When you or your team has challenges, tell the story about the challenge or mistake, and then add the moral at the end to show how you learned from it. A lot of times, this can add some self-deprecating humor as well.

 

  1. Lose Train of Thought?If you lose your train of thought and feel some panic, then one of a couple of things might be happening. You likely have a bunch of bullet points that are difficult to remember. If so, go back through the earlier tips and design your speech differently. If you are feeling light headed and confused, though…

 

  1. Energy and Enthusiasm: Enthusiasm is the absolute most important public speaking secret. If you have energy and enthusiasm, your audience will love you. Be excited about your topic, and your audience will be excited about your presentation.

 

  1. Talk with Your Hands: We all naturally speak with our hands, but for some reason, when we stand up to speak, we tend lock up our body language and lose a lot of our natural energy. Drop your hands when you start a speech, then use them to explain you points. (By the way, if you tell a lot of stories, this will happen naturally.)

 

  1. Make Your Gestures Bigger than Your Body: Small gestures below the shoulders and close to your body make you look weak and timid. The higher and wider your gestures are, the more confident you appear. When we get nervous, we want a barrier between us and the threat, so the small gestures show the audience that you are threatened by them. Make the gestures bigger.

 

  1. Breathe: When we get nervous, we tend to breathe more shallowly. When this happens, the speaker will not have enough oxygen which makes the panic even greater… Which alters the breathing even more. When you feel this happening, just stop, and take a deep breath from the diaphragm. To keep this from happening, take a nice deep breath before you say your first sentence.

 

  1. Props can Add Showmanship: When legislators were trying to get people upset about the healthcare legislation in 2009, they just printed out the thousands of documents that made up the bill. The piles and piles of unreadable pages was pretty overwhelming and made a valid point. When I was starting out teaching leadership classes, I found a toy that was a tiny shipping box that, when I pushed a button, shook and said, “Let me out of here!” I used it as a prop when I talked about self-confidence saying, “we all have that confident person inside of us who is struggling to get out and be seen.”

 

  1. Have a Contest: Divide the audience into small groups and have a contest of some kind. This could be a test to see what they remember from the speeches from previous presenters or it could be a contest to see who can come up with the most creative solution to a challenge or problem that you are experiencing. Get creative, because people learn more when they are having fun

 

The Seven Deadly Sins of Presenting
 

  1. Thou Shan’t Not Go Overtime without Consent
  2. To “uh” is Human, but Too Many is Annoying
  3. Thou Shall Not Speak Monotone
  4. Thou Shall Not Use Shop-Talk
  5. Thou Shall Not Speak Whilst the Audience Reads Thy Slide
  6. Thou Shall Not Read Endless Excerpts to Thine Audience
  7. Thou Shall Not Dump Endless Data Upon Thine Audience

 
The good news is that if you follow the prior tips, you will never violate any of these deadly sins!
 
 
 

And It Was Good

Written on November 3, 2017 at 4:09 pm, by

 

 

Day 1, Let there be light.  I know, that’s not the Genesis order of creation, but it sounds good and it leads me to my real Day 1 scenario.  Day 1…let there be a friend.

 

Did you remember starting something new and exciting but having a lot of fear too because of all the unknowns?   Going to a summer swim camp at age 6 and staying away from home for 5 days.  Leaving home to move to Gainesville for my first day at University of Florida.  My first day on the new job after 27 years at the old one.

 

What was so scary about these experiences?   I didn’t know anyone.   I was there alone, not knowing a single friendly face.  That can be traumatic.   Looking back, maybe I shouldn’t have been so on edge, but even writing about it now takes me back to those feelings and it isn’t pleasant.

 

I now have the solution, and I just used it to hopefully help another poor soul avoid some of the unnecessary angst.  It’s called Video Conferencing.  Yes, who knew it could be such a useful tool to get rid of the Day 1 jitters.

 

It is my, or our department’s task, to on-board new employees.   It is normally a week of training at the home office which, since many of our employees are remote ones, is not their home city.  I, become the first person to really meet our new comrade-in-arms, and consequently, I have the opportunity to start this new relationship off well…or not so well.

 

Before it starts for them with a flight to a new city, a new hotel, a new office, I choose to start it with a Spontania video conference call.  Looking and sounding normal, like I am right there in front of him or her, is important to building openness and starting to build a relationship. All I needed was their phone number.  I call, introduce myself, and verify that they have access to a computer.  I send them a link to join me in my virtual conference room.  I just did this again yesterday.

 

In 5 minutes time, we were face to face in each other’s home office.  We got to know each other quickly and became more than a name or position.  Just as important, I was able to talk him through his first 24 hours on the job.  He knows his entire schedule from walking down the jet way, to getting his luggage and a shuttle to the hotel; where to eat; how to find the office the next morning; AND who to ask for when he shows up on Day 1… me, a friendly face he already knows.

 

With Spontania on my computer and my Chat 50 at my side for amazing audio, I made a difference.  This is just one example of the power of quality video conferencing.   Spontania gives easy access to meetings for people in and out of your organization.  For smaller meetings, just add a Chat microphone to your computer and go for it.  For larger meetings, you can add multiple video cameras, up to 4, and Converge Pro 2 to meet the audio demands of larger rooms so that everyone can be heard in a natural and normal conversation.  Invite up to 25 people to join remotely from inside or outside your organization. They can even use their smart phone to join with a free app.  You can share media, spreadsheets, pictures, or just show live video to all.

 

The applications will vary as much as you who are reading this vary.   Job interviews, on-the-job training, project management, weekly meetings, just to name a few that I use all the time.  I am the remote employee that doesn’t feel remote.  And, I can help remove the Day 1 trauma for others.  Welcome to our new reality.

 

 

Flexible Frequencies – Versatility and Security of ClearOne Wireless Mic Systems

Written on September 29, 2017 at 1:09 pm, by

View for yourself the power behind the WS800 Wireless Microphone System, and join such discriminating users as the U.S. Department of Justice.

ClearOne’s WS800 Wireless Micophone System is the most economical, versatile, and easily scalable wireless system in the market today with unprecedented ease-of-use and simple installation.

 

This system has a Receiver, all types of Transmitters (Microphones) Boundary Tabletop, Gooseneck Podium, Beltpack, Handheld Microphones, Charging Station and Extension Antenna kits. WS800 Receiver comes with and without Dante built-in audio networking.

 

The WS800 and DIALOG® 20 systems complement other professional audio products from ClearOne including CONVERGE® Pro 1 & 2 Mixers, INTERACT® Mixers, and CONVERGE® Matrix products.

 

Learn more about the WS800 Wireless Microphone System today!

 

 

ClearOne’s Unique Solution to Comb Filtering Issues in a Conference Room

Written on July 27, 2017 at 4:41 pm, by

 

In conferencing situations, it is quite possible that multiple microphones at different distances may gate on for a single person’s voice. Due to the delay time in traveling to the more distant mic, peaks and notches are created in the frequency response of the mixed signal called “comb filtering, “causing a hollow, distant feeling; like sound traveling through a tunnel.

 

This will reduce the intelligibility of voice transmitted to the far end during a conference call.

 

We at ClearOne deal with this problem in a unique way, by implementing our very effective First-Mic-Priority Algorithm to our Audio Conferencing solutions.

 

First-Mic Priority  helps maintain maximum audio intelligibility by allowing only one mic to gate on a participant’s voice. The algorithm does allow more than one microphone to be activated at same time— but it simply restricts mics from gating on to the same audio source. The first-mic priority feature evaluates each channel and  only allows the microphone with the loudest pickup to gate on.

 

If this feature is disabled, users will notice the undesirable effect of two or more microphones gate on when only one person speaks. Keeping the First-Mic Priority feature enabled in your mixer configuration which will translate into a cleaner pickup of voices with less “phasing” of the audio.

 

Take a look at CONVERGE® Pro 2 and hear the best quality in the industry.

 

 

 

 

 

Corporate AV Should Be Exceptional

Written on May 26, 2017 at 11:35 am, by

 

Corporate AV has become ubiquitous in almost every setting, as digital devices seem to be constantly in-hand, and the expectations of immediacy and flexibility in sharing information is driving our business decisions more than ever. Meetings with remote participants have evolved not only to include video with an unfailing audio foundation; but also the flexibility to share content from multiple people— and multiple devices —with an assumed ease-of-use.

 

Flexible Cloud and Room systems are the key to true adoption, and efficient remote meetings in which key decisions can be made. Users require the full gamut of media collaboration from rich video and web conferencing Cloud-only services, to total solutions for huddle spaces and conference rooms that also include Cloud plus multi-user wireless presentation, recording and streaming, traditional video conferencing— all with audio conferencing & PTZ camera endpoints. Solutions for “bring-your-own familiar app” are a new necessity for true adoption of conferencing spaces.

 

For conference spaces to truly be used to their full potential, systems need to include Cloud access, as well as flexible and intuitive room systems with built-in Cloud collaboration; the foundation of ClearOne’s COLLABORATE® Pro and Spontania. With true ease-of-use and flexibility, conference spaces become busy and utilized for small ad-hoc meetings and large, formal meetings alike. User needs are satisfied- from the ability to share content from more than one person simultaneously, to more flexibility for content sharing with smartphones and tablets. The ClearOne lineup delivers a host of features that are right-sized for any collaboration space or need.

 

This InfoComm International infographic (used with permission) hits some key points in this burgeoning age of video collaboration, the need for flexible systems that can handle audio conferencing, traditional video conferencing, Cloud video collaboration with familiar web applications, BYOD, wireless presentation, and even the needs for recording and streaming. We’ve become so attuned to video, that we stay more focused when non-verbal visual cues are present in meetings – with a higher likelihood of watching video or visual content than reading documents.

 

 

 

 

 

Huddle Rooms – A New Term For A Classic Concept

Written on May 11, 2017 at 11:05 am, by

 

The term ‘Huddle Room’ is relatively new…the concept, not so much.

 

We’ve been equipping spaces used for video collaboration for several years and we’ve seen all it all, from small utility closets outfitted with folding chairs to world class large venues.

 

Huddle rooms are simply 2- to 4-person conference rooms outfitted with audio, video, and display technology. They’re often used by small groups for quick collaboration on projects with the aim of a more focused work environment with flexible and easy-to-use hardware and software that enables the team a quick way exchange ideas, images, video and other data.

 

Now businesses have the option to design extravagant boardrooms with the latest technology for premier sound and crystal-clear video which is impressive for new hires and potential clients or they can create several huddle rooms for their collaboration needs. Some organizations adopt both conference space options for the ultimate atmosphere of communication and innovation.

 

Huddle rooms are great for flexibility; where a team can meet immediately with remote clients and/or colleagues. Communication is more focused and involved in a smaller setting which makes members of the group more attentive and ultimately more productive. Finally, huddle rooms are great for their low cost of entry; and depending on the needs of the organization creating it, they’re easy to equip.

 

As businesses find ways to lower their budgets, it looks as though huddle rooms are the future of collaboration…..or in our world, small conference spaces that have always existed and have already collaborated with the future.

 

See how our COLLABORATE® Pro Series, integrated with our  full line of UC Voice and Pro Audio solutions, creates a flexible platform that can drive small huddle rooms as well as be able to scale to a large scale, professional conference spaces.

 

Let us know your thoughts on huddle rooms and if you think they’re here to stay or just a modern trend on a classic concept.

 

 

Wireless Presentation Gone Mainstream

Written on April 5, 2017 at 10:58 am, by

 

You probably get this familiar type of call quite frequently:

 

Mr. Customer is searching for a wireless data-sharing solution – and the strangest part is that he may reference a specific brand-name of solution instead of the technology itself.

 

Those of us who are not quite so young anymore might remember those types of calls, in the end of last century, when customers were inquiring about a specific brand of conferencing solution when a more general executive phone was actually needed for simple audio-conferencing activities.

 

That is a sign that a technology has “made it.” It has gone mainstream!

 

One vendor discovered and delivered a much-needed new product concept in the market, found a new intuitive and natural way in which people can collaborate. A new niche, a new opportunity for business has surfaced.

 

Wireless data sharing became a fundamental component in meeting rooms of the new millennium. Employees and business guests expect it…it should simply be there for agile and productive collaboration.

 

And now Mr. Customer calls in, knowing he should be prepared to spend a couple thousand for even the most basic configuration – all his budget will allow.

 

What Mr. Customer does not know yet, and you may want to inform him, is that the wireless-data-sharing-box concept he is looking for has been by far surpassed by the new outstanding ClearOne COLLABORATE® Share!

 

For almost the same price, Mr. Customer would receive so many features that a sophisticated sales pitch simply isn’t needed. With COLLABORATE® Share, he is not only increasing the potential of his buy, but he is also getting, basically for free, a state-of-the-art H.323 codec and cloud collaboration suite – all three fully integrated in one, simple, intuitive user and administration interface.

 

Help your client take their media collaboration to the next level.  LEARN MORE about ClearOne COLLABORATE® Share.