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Learn More about Communication Technologies with These Free Resources

Written on September 4, 2018 at 12:34 pm, by

 
Would you like to save time on installations, deliver better results for your customers, and improve your skills? ClearOne lets you do that and more, and the trainings are all free. The ClearOne University classes and resources provide tips, tricks, and best practices so you can:
 

  • Reduce time spent at job sites
  • Configure and commission systems faster
  • Deliver the best possible audio/video quality
  • Address customers’ unique requirements
  • Build skills and develop your career
  • Earn CTS renewal units
  • Satisfy customers

 
Here are some of the many ways ClearOne makes it easy for you to learn about audio/video concepts and ClearOne products.
 
How-To Video Tutorials on New Products
 
To help you master the configuration of ClearOne’s CONVERGE® Pro 2, we’ve created a series of “how-to” video tutorials. These videos will show you how to use the CONSOLE ® software to name assets, configure VoIP models for Skype® for Business calls, set up sound reinforcement and processing blocks, and many other configuration steps.
 
Two videos to add to your playlist today are AEC Standard Reference and AEC Custom Reference for sound reinforcement applications. If you don’t set up the AEC reference signal correctly, you risk creating echo on the far end. These 2- and 3-minute videos walk you through the process and show you exactly how to create the appropriate AEC reference in the CONSOLE software.
 
If you’d like to take a deeper dive into AEC references, check out this article by ClearOne, published on CX Media: ‘How To: Configure an Acoustic Echo Cancellation reference with ClearOne ConvergePro2.’
 
Online and Instructor-Led Training Classes
 
ClearOne’s YouTube training videos showcase the answers to many common questions but for more in-depth information, check out the offerings at ClearOne University. You’ll find self-paced training courses as well as instructor-led courses that include teach-in, hands-on, live webinar, and regional trainings. The regional trainings are held around the world and CTS- certified participants can earn AVIXA RUs upon completion.
 
The classes help participants learn audio and visual basics, keep up with changing technologies, and learn more about all the conferencing, collaboration, and streaming solutions ClearOne offers and continues to roll out. Current training offerings include Pro Audio Technical Specialist Training and Media Collaboration Technical Specialist Training.
 
ClearOne University is always adding trainings and other resources for anyone designing, configuring, and supporting ClearOne products. For more information about all the options, check out the training options and schedules.
 

InfoComm Recap: These Products Turned Heads and Earned Honors

Written on June 20, 2018 at 2:51 pm, by

 
It’s a wrap on another successful InfoComm. It was great to meet so many customers and talk about ClearOne’s exciting new audiovisual products. Every company wants to simplify and improve collaboration and these products were designed to do exactly that.
 
Two ClearOne solutions received the AV Technology Best of Show Award: the new team collaboration solution, COLLABORATE® Space, and the cost-effective VIEW Lite AV over IP streaming solution.
 
Here’s some of what booth visitors had to say about these and other ClearOne product debuts:
 
 
AV Solutions that Simplify Connection and Collaboration
 
Ceiling Microphone Array Dante™
The best-selling Ceiling Microphone Array Analog got even better with the addition of a built-in Dante digital audio network interface. In addition to this unique Dante compatibility, users also liked the mic’s mute feature, the capability to daisy-chain up to four ceiling mic arrays, and the ability to bundle three microphones for full 360-degree audio coverage. This new ceiling microphone array is compatible with ClearOne and third-party Dante DSP mixers as well.
 
CONVERGE Huddle
For the integrators and systems engineers, the most popular feature of the new CONVERGE Huddle conferencing solution was its ease of use. The solution is pre-programmed to work right out of the box, and installers make just a couple of physical connections. It is also a true BYOD solution, with the ability to connect to laptops, tablets, and smartphones with a single cable. Bluetooth connectivity will be available by the end of the year.
 
COLLABORATE® Space
The award-winning COLLABORATE® Space combines multiple team tools in one place, including video conferencing, whiteboarding, real-time chat, and the ability to leave people messages when they are offline. COLLABORATE® Space also stores notes, recordings and chats related to the same task in a centralized place that can be made public or private. And, unlike other team collaboration tools on the market, it saves old conversations. The amount of information users need to keep track of is growing, and COLLABORATE® Space makes it manageable, searchable, and scalable. COLLABORATE® Space is the ideal solution for versatile meeting spaces as it can accommodate large meetings as well as one-on-one collaboration.
 
Whether you are a system designer, engineer, integrator, or IT pro, ClearOne has the simple, efficient and affordable choices you need. Check out our latest training schedule to increase your skill in acoustic design fundamentals, product knowledge, & configuring ClearOne Professional solutions.

 

New ClearOne Mic Solutions Increase Flexibility and Choice

Written on May 25, 2018 at 3:34 pm, by

 
The saying, “the best-laid plans of mice and men often go awry,” rings true for anyone who has ever carefully planned a project only to have last-minute requests or changing requirements threaten to derail it. Take the recent FCC changes that limit the use of certain frequencies in North America, for example. These new rules mean that by 2020, the 614-698 MHz range will no longer be available to wireless microphones.
 
More Flexibility to Meet Wireless Requirements
Adapting to these types of changes while designing user-friendly and affordable collaboration spaces requires flexibility and choice. That’s why ClearOne is introducing the WS800 M550 Wireless Microphone System at InfoComm along with six additional solutions and a major software update.
 
The WS800 Wireless Microphone system includes tabletop, gooseneck, hand-held and belt-pack lavalier models of wireless microphones/transmitters and a base-station receiver with either 4 or 8 channels. With the addition of the new M550 model, the WS800 is now offered in eight frequency ranges, giving you mic options for any project need.
 
More Choice for Dante™ Installations
The only thing better than a ClearOne mic might be a ClearOne mic that is Dante-enabled. Giving your customers the benefit of Dante digital media networking technology no longer requires a tradeoff for mic selection or quality.
 
Like the other mics in the WS800 Wireless Microphone system, the new WS800 550 mic will also be available with built-in Dante technology that interoperates with other Dante devices from any supplier, including ClearOne’s CONVERGE Pro 2 and CONVERGE Matrix.
 
We will also debut a Dante version of our ceiling microphone array at InfoComm 2018, giving you more choice when your Dante design calls for a mic with unbeatable sound and unobtrusive placement. Like the Ceiling Microphone Array and Ceiling Microphone Array Analog-X, the new Ceiling Microphone Array Digital-Dante will include three wide-range microphones that are mounted together into a single unit array to provide the rich sound of three individual unidirectional microphones while maintaining full 360-degree coverage.
 
The Ceiling Microphone Array Digital-Dante works with any Dante-enabled DSP mixer and complements ClearOne’s CONVERGE Pro 2 DSP mixers.
 
Making connections with ClearOne has never given you so much choice or flexibility. Sign up for our press releases to be first to know more. Then be the first to see at InfoComm Booth N1628.
 

ClearOne To Show Complete Workplace Collaboration Solutions at UC Expo

Written on May 11, 2018 at 3:32 pm, by

ClearOne will be joining other AV industry leaders at the UC Expo May 16-17 to discuss the future of workplace collaboration technology and how businesses can use collaboration solutions to meet—and exceed—employee expectations.
 
Andrew Loadman, ClearOne ‘s EMEA sales director, will be on hand to provide demonstrations and answer questions about our complete end-to-end collaboration solutions that simplify and unify the user experience. ClearOne will be sharing a stand with RGB Communications, a technical AV distributor.
 
Stop by to see the Collaborate Pro product line, which brings videoconferencing, Skype for Business, Spontania cloud web conferencing and multi-user wireless presentation into a single appliance all with consistent user interface and user experience. Collaborate Pro allows teams to effectively collaborate no matter where they are located.
 
Workplace collaboration is increasingly critical to employee satisfaction and workplace productivity. Through the more than 100 seminars included in this year’s UC Expo, you can learn about the latest workplace collaboration trends and how you can leverage existing and evolving technology to the benefit of your organization and employees.
 
UC Expo is coming right up, so register today. We look forward to seeing you at Stand C102 to talk about how we can help meet your workplace collaboration needs.

The 2018 ClearOne Connections Tour for Commercial AV Integrators and End-User Customers has Begun!

Written on January 16, 2018 at 12:23 pm, by

 

The 2018 ClearOne Connections Tour has begun. We’ll be touring the Western U.S. visiting 18 cities from January through May 2018 in our 36-foot ClearOne Tour Bus that’s stocked full with our complete line of conferencing, collaboration and streaming solutions directly to you, our commercial AV practitioners and your customers.

 

Here’s What You’ll Experience!

 

  • See live demos of our latest products.
  • Watch full product set-ups and configurations.
  • Meet with a ClearOne rep about new product features and benefits.
  • Get a hands on approach and interact with the products and see how they’ll fit into your next project.

 

 

 

 

 

 

 

 

 

 

 

The 2018 ClearOne Connections Tour has been created to make it easy and convenient for systems integrators and end-users across the country who can’t always get to larger trade shows and conferences to experience first hand our entire line of diverse AV communications solutions.

 

 

Here’s What’s Installed

 

  • CONVERGE Pro 2
  • Beamforming Microphone Array 2
  • WS800 Wireless Microphone System
  • DIALOG 20 Wireless Microphone System
  • Ceiling Microphone Array
  • Touch Panel Controller for CP2
  • USB Expander for CP2
  • GPIO Expander for CP2

 

  • COLLABORATE Pro 900
  • COLLABORATE Pro 300
  • COLLABORATE Versa 150
  • COLLABORATE Share
  • UNITE Cameras
  • Spontania

 

  • VIEW Pro Encoders
  • VIEW Pro Decoders

 

  • INTERACT AT
  • MAX IP
  • MAX EX
  • CHAT 150
  • CHAT 50

 

 

 

 

 

The tour will include presentations, trainings, question and answer sessions, networking opportunities, and product demonstrations of ClearOne’s solutions in video conferencing and collaboration, pro audio and network media streaming.

 

 

The ClearOne Connections Tour Schedule:

 

Salt Lake City, UT January 4 – January 5
Sacramento, CA January 15 – January 16
Northern CA January 18 – January 24
LA Metro  CA January 29 – January 31
Orange County CA February 1 – February 5
San Diego, CA February 6 – February 9
Las Vegas, NV February 12 – February 15
Phoenix, AZ February 19 – February 23
Albuquerque, NM February 26 – March 2
Oklahoma City, OK March 5 – March 9
Dallas, TX March 12 – March 16
Austin, TX March 19 – March 23
Houston, TX March 26 – March 30
New Orleans, LA April 2 – April 6
Memphis, TN April 9 – April 13
St. Louis, MO April 16 – April 20
Kansas City, MO April 23 – April 27
Denver, CO April 30 – May 4

 

Eastern U.S. dates coming soon…

 

Visit the dedicated ClearOne Connections Tour web page where you can stay on top of where we are and where we’re going next..

 

Come Experience the Fun and We’ll See You There!

 

 

 

 

 

Wireless Presentation Gone Mainstream

Written on April 5, 2017 at 10:58 am, by

 

You probably get this familiar type of call quite frequently:

 

Mr. Customer is searching for a wireless data-sharing solution – and the strangest part is that he may reference a specific brand-name of solution instead of the technology itself.

 

Those of us who are not quite so young anymore might remember those types of calls, in the end of last century, when customers were inquiring about a specific brand of conferencing solution when a more general executive phone was actually needed for simple audio-conferencing activities.

 

That is a sign that a technology has “made it.” It has gone mainstream!

 

One vendor discovered and delivered a much-needed new product concept in the market, found a new intuitive and natural way in which people can collaborate. A new niche, a new opportunity for business has surfaced.

 

Wireless data sharing became a fundamental component in meeting rooms of the new millennium. Employees and business guests expect it…it should simply be there for agile and productive collaboration.

 

And now Mr. Customer calls in, knowing he should be prepared to spend a couple thousand for even the most basic configuration – all his budget will allow.

 

What Mr. Customer does not know yet, and you may want to inform him, is that the wireless-data-sharing-box concept he is looking for has been by far surpassed by the new outstanding ClearOne COLLABORATE® Share!

 

For almost the same price, Mr. Customer would receive so many features that a sophisticated sales pitch simply isn’t needed. With COLLABORATE® Share, he is not only increasing the potential of his buy, but he is also getting, basically for free, a state-of-the-art H.323 codec and cloud collaboration suite – all three fully integrated in one, simple, intuitive user and administration interface.

 

Help your client take their media collaboration to the next level.  LEARN MORE about ClearOne COLLABORATE® Share.

 

 

Visit Us and Take a Look at What We’re Showing at ISE 2017

Written on February 8, 2017 at 4:48 pm, by

 

What to See at ISE 2017 – Booth 3-C98!

 

 

We continue to meet with Value-added Resellers and end-users on the ISE show floor; finding new ways to implement solutions and support end-users with the technologies and applications that really help them to succeed. A busy show means many notes to bring back to the people behind ClearOne- real feedback from  AV practitioners – creating solutions that keep people connected. We value this time and this input to continue pushing ahead for innovation and real problem-solving with integrated solutions that make organizations and voice and visual communications that simply work.

 

See the videos of ClearOne’s newest products- on display now at ISE.

 

 

Stop by our booth 3-C98 and let us show you all the latest updates and product developments!

 

We look forward to seeing you!

 

 

 

 

A better Video Conference User-Experience with Spontania’s Simultaneous Four-Camera Support

Written on February 1, 2017 at 7:30 am, by

 

With video conferencing becoming a necessity for most corporate, SMB, education and other organizations, how do the various Video Conferencing solutions really differentiate themselves from one another?

 

They all make the promise of being simple and intuitive; allowing you to save money and time by avoiding hundreds of miles of travel. They offer popular features like content sharing, recording, and even whiteboarding.  But despite the promises, the reality was, for many remote participants, these solutions just weren’t maximizing on the video conferencing experience. Many participants found that by being remote, it was easier for them to become distracted and lose focus. Some users were so busy, they often found themselves multi-tasking and weren’t even focused on the meeting. And for others, doing a remote video call was just plain boring.

 

 

So how can you eliminate that feeling? What if you were able to provide your remote users a feeling of being on-premises, of actually being there in that conference room or classroom with everyone else,so that they could see everything and everyone, and truly feel like part of the meeting?

 

How do you create that feeling for remote users, all hundreds of miles away?

 

 

We do this with Spontania’s ability to capture 4 simultaneous camera views. Far-end participants now see everything that’s going on, giving them the feeling of actually being there in the classroom or conference room.

 

Here’s a training scenario for using 4 cameras:

 

One camera is pointed toward the front of the room, to see the instructor’s every move.

 

A 2nd camera is pointed at the attendees, so if a question is asked, the remote participant can see who’s asking it instead of just hearing it.

 

A 3rd camera can be pointed at a whiteboard for instructors who prefer to make quick notes by hand, an ASL interpreter, or any other angle that adds to the overall experience.  The participant now can see what’s written in real time and take notes accordingly.

 

The 4th camera can be a document camera. So, if the instructor needs to show an object to the class, the far-end participants won’t struggle with just having a minimal view. The instructor simply positions the object under the doc cam and the remote participants see it up-close; as if they were there in the room.

 

spontania-4-camera-use-case-diagram-v2

Click to Enlarge

 

 

This is just one use-case example ; you can use 4 cameras to provide a multi-view product demo or even set them up for a full 360 degree views.

 

The possibilities are endless.

 

Whether you’re a business, a university, a law firm, or just have a huge conference room, the 4-camera support included with the Spontania Video Collaboration platform is an instant professional experience for your participants, clients, students, colleagues, and end-users.

 

Video conferencing software and hardware is an investment, so why not take advantage and get the best value with that investment?

 

Your far-end participants will thank you.

 

If you’re interested in learning more about Spontania as a video collaboration solution, contact us today and let’s discuss how we can help you and your organization be the best video collaborators on the planet.

 

 

 

 

 

 

 

Silicon Review Article- Providing the most reliable voice and visual communication solutions to the world: ClearOne

Written on January 18, 2017 at 10:51 am, by

 

ClearOne was honored to be part of Silicon Review’s 2016  “50 Best Work Places of the Year” edition.  The interview with President and CEO, Zee Hakimoglu, provided more insight into ClearOne and the way in which they continue to disrupt a market full of much larger competitors by focusing on innovation.

 

Read the full article here.

 

 

 

The Case for Audio Making or Breaking Video Communications

Written on January 3, 2017 at 3:06 pm, by

 

It’s easy to see video conferencing and collaboration as the “next step” in communications, something beyond the world of audio conferencing. However, the truth is, a video conference is only as good as its audio. The occasional dropped frame or even severe video issues can still be forgiven in a conference without interrupting the flow.

 

However, if audio becomes choppy, it quickly becomes fatiguing to listen or to repeat statements or questions… and worse, if audio is missing, there simply is no conference to be had.

 

Tune in an find out why great video collaboration can only be built on a solid foundation of superior audio. Ron Lynch, ClearOne’s Supervisor Technical Trainer, provides an overview of why strong audio is an absolute necessity in video conferencing and collaboration, in conjunction with Commercial Integrator:

 

 

See the original post from Commercial Integrator here:

The Case for Audio Making or Breaking Video Communications