Written on October 26, 2016 at 9:08 pm, by ClearOne
We’re Hiring Sales Pros!
ClearOne is expanding its sales power and recruiting Regional and Technical Sales Managers for the Western and Southern United States.
Check out our newest solutions in professionally installed audio, professional microphones, network media streaming, and video conferencing/media collaboration.
If you’re a top producer, amp it up at clearone.com/career_opportunities
If you have a resume’ all ready to go, email it to us at: email@example.com
Written on October 24, 2016 at 4:04 pm, by ClearOne
We’re traveling the states showing off our newest products. Read about our adventure at each stop on the ClearOne Sales Roadshow Tour and be on the look out for us at a city near you.
HOUSTON – 1/12/17
This fabulous trek comes to an end in the Lone Star State. The Houston AV practitioners really helped us end on a high note, with unique interest in the Network Media Streaming solutions. The demos and even the networking of peers was a great ending to a productive series of meetings. We hope to be on the road again in the near future, as we look ahead to more releases, and new innovations!
DALLAS – 1/10/17
We started off 2017 with the next-to-last Roadshow in Dallas – the mild weather in direct contrast to the high energy and interest of our attendees as we did hands-on demos of all the Pro Audio, Network Media Streaming, Wireless Mics, and Video Collaboration solutions. The UNITE 200 PTZ camera was of special interest, as well as the overall integration of products, bringing together the best in audio and visual communications with the flexibility to fit any environment!
SAN FRANCISCO – 12/8
Local Integrators and Consultants learned quite a bit about our latest solutions and found some very interesting possibilities with current projects that may now find some huge cost savings and a wealth of features with audio and video conferencing/collaboration. Many were introduced to the power of our streaming solutions, many not having previously done many of these types of installations. Wireless mics were of great interest with the simple integration and security offered with any pro audio installations. The simplicity and flexibility of ClearOne’s integrated options really helped open everyone’s world to new solutions!
Just next door to “the happiest place on earth” we found quite a few smiles of our own, as our local west-coast Integrators and Consultants were opening their worlds to all the newest ClearOne solutions.
The hands-on demos lasted quite a long time, as our attendees were finding more and more options for integrated solutions – adding industry-leading video collaboration to their pro audio installations, or vice versa, finding that video conferencing and media collaboration installations would be so much more natural and immersive with ClearOne professional audio integration.
Interest in streaming technology were answered with the unique ability to run powerful audio, video, and control over a single cable in a client’s existing TCP/IP network – something that opens up a lot of people’s worlds when no new wiring is required to have an easily installed mesh network for media streaming.
ClearOne’s wireless mics held everyone’s attention with the breadth of features and security found in such affordable packages. The flexibility of installations and the ease of use with field-upgradable products made the new wireless mics solutions a hit with everyone.
Our nation’s capital seems to be relatively calm after such a heated election season. We had a very productive meeting with attendees in Washington DC, with a session full of insightful questions and interactive dialogue. We heard from many consultants and integrators who were excited about all the newest ClearOne solutions and the expanded offerings they could provide for upcoming installations. Others now had the possibility of revisiting large projects already underway with the ability to offer clients solutions with the full range of features at a lower price than what may have been originally suggested.
All in all, we had a great time in Washington DC and will stay in close touch with our new contacts. Will we see you at the next stop?
TORONTO – 11/1
We reached the far north this week with a visit to Toronto as our team of AV experts ran through the demos of the latest CONVERGE® Pro 2 Pro Audio DSP innovations, Spontania and COLLABORATE® Pro cloud-based videoconferencing and media collaboration (respectively), our affordable – and more importantly, highly secure – new wireless microphones, and the powerful flexibility of VIEW® Pro and its ability to stream across existing TCP/IP Ethernet networks.
The Canadian stop was very well-received and we thank everyone who attended! We’ll stay in touch with contacts old and new to support everyone with the latest solutions as a one-stop manufacturing resource.
Now it’s on to the next stop – hopefully we’ll see you there!
NEW YORK – 10/20
The “Big Apple” of AV practitioners’ eyes
In the shadow of the Empire State Building, the historic Hotel Pennsylvania played host to ClearOne’s second Sales Roadshow. High above the never-ending NYC bustle, integrators and consultants learned all about ClearOne’s latest – ending with a hands-on tour of each major group of solutions.
Pro Audio has been redefined- AGAIN! A live-listening demo of CONVERGE® Pro 2’s noise cancellation provided real-time examples of the latest and most powerful adaptive audio DSP algorithms, including acoustic echo cancellation, noise cancellation, feedback elimination, gain and level control, and microphone gating.
The Beamforming Microphone Array 2 raised everyone’s brows, representing the second generation of the most powerful beamforming & adaptive steering technology in the industry – something others are just beginning to explore. The beautiful, sleek design was preserved, with some new back-panel updates and the addition of color-matched “feet” to completely blend in with the entire piece. In addition, a standard projector mount option is now available with different suspension column lengths.
The affordable new DIALOG® 20 wireless microphone system proved that good things come in small packages. Just two channels, it is the affordable choice for smaller venues requiring few wireless mics – with the option to daisy-chain to expand with more channels- or even be combined with options such as the Beamforming Mic Array 2 & CONVERGE Pro 2!
VIEW® Pro again displayed the ease of use with auto-discovery and AV over IP streaming on existing networks. The idea of creating a full video wall and video windowing configuration using PANORAMATM in minutes without running any new cable was astounding.
COLLABORATE® and Spontaniatrade; video collaboration solutions fit the new work environments with their multi-use appliance and built-in cloud-based conferencing. Huddle rooms and large conference rooms alike can easily add everything from simple in-room wireless presentation to full, remote media collaboration, all with a single appliance.
The UNITE® 200 PTZ camera represented the most flexible and future-proof PTZ solution for video conferencing & media collaboration, with options for USB, HDMI, and IP connections.
Our next stop will be Toronto – more updates to come!
BOSTON – 10/18
The ClearOne Sales Roadshow Tour is well underway, and Boston started off the series with a bang! Attendees learned all about the latest ClearOne solutions and experience hands-on demos of all the newest powerful technology.
The CONVERGE® Pro 2 and Beamforming Microphone 2 led the charge, as a double-shot of redefined Professional Installed Audio, providing, respectively, a completely new DSP mixer line and next-gen beamforming technology when any others are just beginning to explore the possibilities. Attendees listened in with headphone stations to experience the true power of unbeatable noise cancellation and pristine clarity.
DIALOG® 20 2-channel wireless mics represented a new market solution for environments requiring few wireless mics,; but still with the need for professional-quality sound. The mics were not only there to experiment, but had a starring role in the sound reinforcement for all the presenters.
VIEW® Pro Network Media Streaming showed the agility and power of it’s single-cable audio, video, and control streaming – with the latest PANORAMAS software for video walls and video composition. The simplicity of the software and it’s powerful self-discovery on existing IP networks could be shown on a tabletop – creating a video composition setup in minutes.
COLLABORATE® and SpontaniaTM provided live demos of video and cloud-based web conferencing for all attendees. The hybrid appliances now provide a full spectrum of possibilities from wireless presentation and full video conferencing- all within a single box! Attendees could download the Spontania app on mobile devices and immediately join a live conference as ad-hoc attendees at any point.
It’s on to New York for October 20th and more live demos – we’ll see you there!
Written on October 18, 2016 at 6:45 am, by Brad
We recently launched our second generation of the groundbreaking Beamforming Microphone Array and the progressive CONVERGE® Pro 2 Audio Conferencing Platform.
These products are redefining the professional audio space once again with extraordinary audio fidelity. The Beamforming Microphone Array continues to advance the art of voice conferencing and extraordinary audio fidelity with the industry’s most sophisticated audio beamforming, adaptive steering, acoustic echo cancellation, and noise cancellation technologies; and CONVERGE Pro 2 delivers the very latest and most powerful adaptive audio DSP algorithms for stunningly clear audio.
Together, these technologies deliver the world’s most advanced audio signal processing for a powerful 1, 2 knockout punch.
View for yourself and see how revolutionary these products truly are, and how they’ll give you and your clients a superior and world-class audio and video conferencing environment that will be the envy of all their friends.
Now that you’ve seen what these two great products can do, please let us know how we can help with any questions you may have about your pro audio and video conferencing needs.
Written on October 11, 2016 at 6:15 am, by Tom Searcy
Have you ever heard of HDCP? Ever wondered what it really means or why it exits?
HDCP is an acronym for High-bandwidth Digital Content Protection. It is a form of digital copy protection that was developed by Intel with the intention of preventing the copying of digital audio and video content as it travels across connections. Being that HDCP is a digital technology, HDMI and DVI cables are used.
HCDP becomes relevant when it comes to moving audio and video signals over a network…..AV over IP Video Distribution. If a signal is protected by HDCP, once that signal is put into a video distribution system, it will pass if the device the signal is flowing into is HDCP compliant. There are two general standards in the HDCP world….1.4 and 2.XX. Without getting into the details on either, suffice it to say that in a professional AV Distribution System, the equipment you use should be compliant with both in order to provide both a legal solution and one that is flexible for your clients needs.
In our industry one of the main challenges that integrators face is with Apple. Using an Apple device as a source into an Encoder can create an issue even if the content being played is not HDCP protected. AV Integrators have told me that their customers often call and say that their Apple Device is not passing audio and video even when the content being played is not HDCP encrypted. By default Apple has HDCP Content protection enabled on their devices. Apple has presumably taken this route so they will not be liable for the actions of an end user.
To get around this, some encoding and decoding devices have a switch that enables them to turn HDCP off. In theory this appears to be a viable solution. The reality however is that the HDCP licensing agreement that all manufactures who wish to be in compliance sign, does not allow for this work around.
With ClearOne’s View Pro System we fully support the HDCP standards of 1.4 and 2.XX. Our View Pro AV over IP Streaming Solution will never block protected or unprotected content. There is never a need to turn HDCP off. ClearOne has taken the position to comply with HDCP Licensing to the letter of the law.
For more information on HDCP, visit the link below.
As a leader in the AV community, we must provide equipment to our partners that protect their interests and their customers.
Written on September 27, 2016 at 2:33 pm, by Jason DiCampello
Why AV over IP?
Back when I first started my career in AV, signal distribution was much simpler. As we progressed in this exciting industry; along came the need of distributing signals further with much larger matrices. We then began to see the influx of UTP and Category cabling.
The AV industry thought these concepts and said, “Hey we can utilize this!” But this presented the problem of the number of pairs. Category cabling only has four pairs, which means distributing audio, video, and control at the same time becomes a challenge… four pairs just aren’t enough. In order to make things work, we needed to packetize. We needed to become digital – which, as you know is exactly what happened; and, to this day, works extremely well.
It begs the questions why haven’t we completely adopted this as an AV industry standard?
Here are a few points to think about when signal distribution is on your plate.
- Will my design need to expand in the future?
- Do I already have category cable in place?
- Will I need to control the device at the destination of the signal or the source for that matter?
- Do I have the need for a processing of my signal such as video wall modes?
All network media solutions are not the same. ClearOne’s VIEW® Pro allows you to design signal distribution systems that are completely future-proof and fully expandable. VIEW Pro gives you the ability to take any audio, video, or control signals and stream them to virtually any location. This is what you would expect; and what most manufactures offer. However, ClearOne solutions also have processing built right in that allows you to adjust virtually every single part of your signal. In addition, we also have other integrated options such as video-wall processing and composition modes.
Regardless of what your distribution needs may be, please take a moment and review ClearOne’s innovative Network Media Steaming offerings. You may just find yourself also asking why this isn’t the AV Industry standard!
We’re here to help. We’d love to hear from you and discuss your AV distribution needs.
Contact Us today and let’s chat!
Written on September 23, 2016 at 5:59 pm, by ClearOne
We just wrapped up our first CONVERGE Pro CONSOLE 2 training this week and we had a great class.
Thank you to all that attended. We’re excited to launch this product and getting our most advanced Pro Audio technology and software into your hands and ultimately in your client’s space for superior audio conferencing experiences.
Join our next class and learn all of these exciting topics below:
• Learn about the new CONVERGE Pro 2 products
• Learn about the new CONVERGE Pro 2 Console software platform
• Learn about the new Beamforming Microphone Array 2 configuration
• Learn about the WS800 Digital Wireless Microphone System configuration
• Learn about the new DIALOG 20 Digital Wireless Microphone System configuration
• Learn major features and benefits of ClearOne’s installed products
• Get functional overviews and product application information
• Learn how to quickly and confidently install ClearOne equipment
• Learn how to get better performance from ClearOne systems
• Get hands on experience with the CONVERGE Pro 2 Console software
• Earn your ClearOne University Technical Specialist certificate for Professional
Audio Conferencing Products worth 8 RU’s for CTS, CTS-D, or CTS-I
Upcoming Pro Audio Technical Training Events:
- Sep 27-28 – Chicago, IL, USA
- Oct 4-5 – San Jose, CA, USA
- Oct 11-12 – Washington D.C., USA
- Oct 18-19 – Atlanta, GA., USA
- Oct 17-20 – Online (Spontania-hosted)
Please email firstname.lastname@example.org to be notified of upcoming classes.
Log into your ClearOne University training account (or create one) at www.clearone.com/training
See you there!
Written on September 22, 2016 at 9:43 am, by ClearOne
CONVERGE® Pro 2 CONSOLE® is about to release! It is the most ambitious software configuration tool that ClearOne has ever undertaken. It has been several years in development. So what does it take to develop good quality software?
The Software industry talks about methods, processes, development cycles and other standards. These are good, but they all fall short. There is no 100% guaranteed method, and I am not going to talk about any of them! I want to focus on the principles behind all of the methods.
Care about the user!
Ultimately, the software is going to be used by someone. Developers need to be reminded about this because we get so close to the GUI we quit seeing. It becomes difficult to see the “forest for the trees”.
Keep in mind, the end user changes the way you build software! You have to ask yourself “What does the user want to accomplish?” We set a goal for the CONVERGE CONSOLE program: to be able to configure a simple conference room in less than 10 minutes. The attitude of keeping the user first went very deep.
Another important concept that we embraced was educating and training the user on how the software functioned. This was reflected in many ways – multiple navigation menus, user-friendly error messages, and screen layouts.
The development team always started with a picture (or a mock up) of a screen, which were manipulated and drafted until they looked good. The mockups were even shown to a few select users. But once we had the screen functioning; sometimes it just simply did not work. Pictures are great because they save you time and can be used to work out many interface programs; but they are lifeless and static. When things started to move and function (became dynamic), many times they just did not get the job done. It’s all part of keeping the users’ needs in the foreground.
The software evolved through this process and went through many iterations.
Plan for the future
One thing that always happens in any project is change. Change is always knocking on the door. Instead of fighting change, we embraced it. CONVERGE CONSOLE software was designed to be adaptable. There are many ideas and features that we plan on adding in the future. The best is yet to come.
Communication is King!
Seriously, don’t underestimate the value of collaboration and communication! Communication needs to include all the “Stake Holders”. Everybody needs to help in order to make a product great. The users, administration, marketing, quality control, hardware engineers, and software engineers are some examples of “Stake Holders”. There were several times when the requirements changed, and the software development team had to start over.
Feedback is a Gift!
Feedback is something that is generally thought of as being negative. The development team instead embraced the concept of feedback as a gift. Feedback can be a gift! It lets you know when things are not working. The GUI might look like the greatest thing in the universe; but if it does not make sense to the user, it’s just wrong (after all, who are we developing this for?).
We sought out feedback early and often from people. Many times this caused the need for the development team to rethink the software architecture. There are 2 main keys to receiving feedback:
- Listen without judgement, and
- Check your ego at the door.
Listening is key. You never know where a good idea can come from. But if you don’t listen and try to understand the feedback, you will miss the issue. We try to get to the heart of the problem. Many times we had people telling us how to code the GUI, but when the underlying issue was uncovered, there were better ways.
If we had not listened and sought the feedback (without judgement) the software would have not evolved as quickly.
If you don’t check your ego at door when receiving feedback, you will try to defend what is already established. This does no good for the giver nor the receiver of the feedback. It just turns into a contest of wills. The software suffers and bears the scar.
What’s the bottom line? If you want to be part of a software development team learn to communicate. You also need to learn to listen to the Users.
We’re excited to release the CONVERGE CONSOLE software. We’re putting it’s final touches on it so it’s not ready, but here’s a Sneak Peak of what’s coming your way. (Click Image to Enlarge)
Tell us your thoughts, ideas, and the methods you use to improve and maximize software development for the best possible experience an end-user can have.
Written on September 16, 2016 at 2:33 pm, by ClearOne
IT/AV’s latest issue (September 2016) has a great article written by Shonan Noronha, EdD and titled, “Viewpoint: Security and Privacy Concerns. How do you ensure data security and user privacy?”
The increased use of collaborative applications, mobile devices and IP-connected AV devices such as streaming appliances, along with the explosive growth of social media integration into applications such as digital signage has brought security and privacy concerns to the forefront…
ClearOne’s Senior Vice President, Michael Braithwaite, CTS shared his viewpoint on the topic and had this to say:
“…ClearOne is serious about state-of-the-art security and individual privacy for our largest, most demanding national security customers, as well as our smallest private enterprise users…”
READ HIS FULL RESPONSE HERE and the rest of the article for more detailed insight into this topic.
Let us know your thoughts on today’s network security as it pertains to streaming media.
Written on September 14, 2016 at 10:02 am, by Dennis Dyer
Video conferencing technology has been around for many years, yet many organizations have not adopted this tool for daily use. Some organizations may have the technology available, but users are finding it either unreliable or difficult to use.
What are the common issues that have prevented the masses from adopting video conferencing and collaboration?
- Cost – Traditional H.323/SIP video conferencing & collaboration has been expensive to design and scale.
The average cost for a point-to-point video codec is approximately $4500 USD. Multipoint MCUs for 6 to 9 participants can cost more than $16,000 USD without installation and additional room integration. Many cloud-based services require a minimum 1-year contract and as much as a $10k USD minimum investment. All cloud services require additional room-based integration, including professional-grade cameras and professional sound to provide an immersive, room-based video conferencing experience.
- Complexity – Traditional conferencing & collaboration is difficult to use, requiring IT support to place a call.
Traditional H.323/SIP systems require you to “aggregate” bandwidth for each participant to host an H.323 video call. To make matters more complex, they usually require additional firewall configuration and bandwidth provisioning.
- Interoperability – Traditional conferencing & collaboration lacks features & interoperability with other video conferencing platforms.
Users want to migrate from traditional H.323/SIP to cloud-based services with one platform; leveraging the existing video conferencing equipment in a conference room or huddle space. Traditional systems have proprietary (dedicated) PTZ cameras and conference phone connectivity; meaning users can’t simply connect to a PC with proprietary system peripherals to place Skype for Business, Google Hangouts, WebEx or any other cloud-based calls. This limits the use of a very large investment if users can’t repurpose the existing PTZ cameras and professional sound already in the room.
The problem with legacy video conferencing systems is that there will always be a need for individual user flexibility. No matter what features and functionality a vendor aspires to provide, each user may have a different demand. Users want to walk into a conference room or huddle space, simply connect their own devices right at the conference table, and the existing TV monitor, PTZ camera and audio input to place the cloud call of their choice.
The ad-hoc nature of huddle rooms and on-demand video conferencing and collaboration – including local, wireless presentation and sharing – can greatly enhance quick meetings to the benefit of all participants.
ClearOne’s hybrid video collaboration platform integrates legacy H.323/SIP interoperability with our Spontania cloud-based service. We also leverage our USB PTZ cameras and USB conference phone connectivity along with wireless presentation, recording, & streaming to provide “any to any” device connectivity. We can connect USB PTZ cameras and audio right to our COLLABORATE® Pro multi-purpose appliance; then connect directly to any PC in the room with the click of a button it’s that easy!
Written on September 8, 2016 at 10:35 am, by ClearOne
Take a quick view of CONVERGE Pro 2, the Beamforming Microphone Array 2, and DIALOG 20 Two-Channel Wireless Microphone System, all which were on display at the PDAT stand at Integrate 2016.
Learn more about these new products here:
These are the cutting edge of Pro Audio technology. Ask us how we can help your customers get the latest products for their audio needs.