Skip to Content

Learn More about Communication Technologies with These Free Resources

Written on September 4, 2018 at 12:34 pm, by

 
Would you like to save time on installations, deliver better results for your customers, and improve your skills? ClearOne lets you do that and more, and the trainings are all free. The ClearOne University classes and resources provide tips, tricks, and best practices so you can:
 

  • Reduce time spent at job sites
  • Configure and commission systems faster
  • Deliver the best possible audio/video quality
  • Address customers’ unique requirements
  • Build skills and develop your career
  • Earn CTS renewal units
  • Satisfy customers

 
Here are some of the many ways ClearOne makes it easy for you to learn about audio/video concepts and ClearOne products.
 
How-To Video Tutorials on New Products
 
To help you master the configuration of ClearOne’s CONVERGE® Pro 2, we’ve created a series of “how-to” video tutorials. These videos will show you how to use the CONSOLE ® software to name assets, configure VoIP models for Skype® for Business calls, set up sound reinforcement and processing blocks, and many other configuration steps.
 
Two videos to add to your playlist today are AEC Standard Reference and AEC Custom Reference for sound reinforcement applications. If you don’t set up the AEC reference signal correctly, you risk creating echo on the far end. These 2- and 3-minute videos walk you through the process and show you exactly how to create the appropriate AEC reference in the CONSOLE software.
 
If you’d like to take a deeper dive into AEC references, check out this article by ClearOne, published on CX Media: ‘How To: Configure an Acoustic Echo Cancellation reference with ClearOne ConvergePro2.’
 
Online and Instructor-Led Training Classes
 
ClearOne’s YouTube training videos showcase the answers to many common questions but for more in-depth information, check out the offerings at ClearOne University. You’ll find self-paced training courses as well as instructor-led courses that include teach-in, hands-on, live webinar, and regional trainings. The regional trainings are held around the world and CTS- certified participants can earn AVIXA RUs upon completion.
 
The classes help participants learn audio and visual basics, keep up with changing technologies, and learn more about all the conferencing, collaboration, and streaming solutions ClearOne offers and continues to roll out. Current training offerings include Pro Audio Technical Specialist Training and Media Collaboration Technical Specialist Training.
 
ClearOne University is always adding trainings and other resources for anyone designing, configuring, and supporting ClearOne products. For more information about all the options, check out the training options and schedules.
 

InfoComm Recap: These Products Turned Heads and Earned Honors

Written on June 20, 2018 at 2:51 pm, by

 
It’s a wrap on another successful InfoComm. It was great to meet so many customers and talk about ClearOne’s exciting new audiovisual products. Every company wants to simplify and improve collaboration and these products were designed to do exactly that.
 
Two ClearOne solutions received the AV Technology Best of Show Award: the new team collaboration solution, COLLABORATE® Space, and the cost-effective VIEW Lite AV over IP streaming solution.
 
Here’s some of what booth visitors had to say about these and other ClearOne product debuts:
 
 
AV Solutions that Simplify Connection and Collaboration
 
Ceiling Microphone Array Dante™
The best-selling Ceiling Microphone Array Analog got even better with the addition of a built-in Dante digital audio network interface. In addition to this unique Dante compatibility, users also liked the mic’s mute feature, the capability to daisy-chain up to four ceiling mic arrays, and the ability to bundle three microphones for full 360-degree audio coverage. This new ceiling microphone array is compatible with ClearOne and third-party Dante DSP mixers as well.
 
CONVERGE Huddle
For the integrators and systems engineers, the most popular feature of the new CONVERGE Huddle conferencing solution was its ease of use. The solution is pre-programmed to work right out of the box, and installers make just a couple of physical connections. It is also a true BYOD solution, with the ability to connect to laptops, tablets, and smartphones with a single cable. Bluetooth connectivity will be available by the end of the year.
 
COLLABORATE® Space
The award-winning COLLABORATE® Space combines multiple team tools in one place, including video conferencing, whiteboarding, real-time chat, and the ability to leave people messages when they are offline. COLLABORATE® Space also stores notes, recordings and chats related to the same task in a centralized place that can be made public or private. And, unlike other team collaboration tools on the market, it saves old conversations. The amount of information users need to keep track of is growing, and COLLABORATE® Space makes it manageable, searchable, and scalable. COLLABORATE® Space is the ideal solution for versatile meeting spaces as it can accommodate large meetings as well as one-on-one collaboration.
 
Whether you are a system designer, engineer, integrator, or IT pro, ClearOne has the simple, efficient and affordable choices you need. Check out our latest training schedule to increase your skill in acoustic design fundamentals, product knowledge, & configuring ClearOne Professional solutions.

 

New ClearOne Mic Solutions Increase Flexibility and Choice

Written on May 25, 2018 at 3:34 pm, by

 
The saying, “the best-laid plans of mice and men often go awry,” rings true for anyone who has ever carefully planned a project only to have last-minute requests or changing requirements threaten to derail it. Take the recent FCC changes that limit the use of certain frequencies in North America, for example. These new rules mean that by 2020, the 614-698 MHz range will no longer be available to wireless microphones.
 
More Flexibility to Meet Wireless Requirements
Adapting to these types of changes while designing user-friendly and affordable collaboration spaces requires flexibility and choice. That’s why ClearOne is introducing the WS800 M550 Wireless Microphone System at InfoComm along with six additional solutions and a major software update.
 
The WS800 Wireless Microphone system includes tabletop, gooseneck, hand-held and belt-pack lavalier models of wireless microphones/transmitters and a base-station receiver with either 4 or 8 channels. With the addition of the new M550 model, the WS800 is now offered in eight frequency ranges, giving you mic options for any project need.
 
More Choice for Dante™ Installations
The only thing better than a ClearOne mic might be a ClearOne mic that is Dante-enabled. Giving your customers the benefit of Dante digital media networking technology no longer requires a tradeoff for mic selection or quality.
 
Like the other mics in the WS800 Wireless Microphone system, the new WS800 550 mic will also be available with built-in Dante technology that interoperates with other Dante devices from any supplier, including ClearOne’s CONVERGE Pro 2 and CONVERGE Matrix.
 
We will also debut a Dante version of our ceiling microphone array at InfoComm 2018, giving you more choice when your Dante design calls for a mic with unbeatable sound and unobtrusive placement. Like the Ceiling Microphone Array and Ceiling Microphone Array Analog-X, the new Ceiling Microphone Array Digital-Dante will include three wide-range microphones that are mounted together into a single unit array to provide the rich sound of three individual unidirectional microphones while maintaining full 360-degree coverage.
 
The Ceiling Microphone Array Digital-Dante works with any Dante-enabled DSP mixer and complements ClearOne’s CONVERGE Pro 2 DSP mixers.
 
Making connections with ClearOne has never given you so much choice or flexibility. Sign up for our press releases to be first to know more. Then be the first to see at InfoComm Booth N1628.
 

Streaming Technology Increases Engagement and Sales – A Case Study

Written on April 17, 2018 at 7:45 am, by

Entertainment venues are always looking for the ways to improve their audience’s experiences which ultimately lead to increased sales from the higher value added of those experiences.

 

Dolphinaris Arizona was searching for modern methods that could help educate and amaze their guests and ClearOne was there to help transform their visitors from passive guest to interactive ones with the implementation of a large video wall streaming content driven with VIEW Pro encoders and decoders and flexible layout  control with our PANARMA video wall software.

 

Dolphinaris was able to display content that helped their audience take proactive interaction with the staff for shows and events driving sales up and customer enjoyment even higher.

 

Read the Full Case Study Here!

 

 

If you’re interested in learning how a VIEW Pro Streaming Solution can help your venue reach new levels, contact us today for and we’d be happy to discuss your project.

 

ClearOne University – Insights of a Technical Trainer

Written on February 7, 2018 at 3:27 pm, by

 

As a Technical Trainer here at ClearOne, I always ask my students what they are seeing as far as current market trends and requirements in their respective geographic areas.

Some responses are specific to their region, however the list of three trending topics below represent global trends as indicated by the multiple responses I received from many classes that I’ve taught.

Let’s take a look.

 

  1. Huddle rooms – these are relatively small areas designed to accommodate smaller collaborative sessions. They are typically equipped with audio, video and display systems. These areas are often used by teams to get together for meetings or to collaborate on projects. Organizations are opting to install multiple huddle rooms in a given floor space, as opposed to one or two larger conference rooms.
  2. Dante – in the past year or so of my un-scientific verbal survey, the percentage of students who have indicated that they regularly work with Dante products has increased from ~20% or so to well over 50% per class. Typical applications include conferencing, as well as digital audio networks spread over large geographic areas (such as campuses or large corporate environments). The ubiquity of Dante enabled equipment, combined with the ease of use and installation benefits of using CAT 5 cabling to support multiple Dante audio channels – are two of the benefits driving this adoption.
  3. USB Audio inputs and outputs – the emergence of huddle rooms mentioned above, combined with the growing use of “Bring Your Own” video solutions on laptops is driving the requirement for an increased number of USB audio inputs and outputs for conferencing. Typical “BYO” applications include a soft client for webconfernecing/videoconferening, as well as soft UC clients for audio or multimedia presentations.

 

ClearOne’s portfolio is well positioned to address these global trends with our COLLABORATE® Pro 900 and COLLABORATE® Versa 150 packages. Combine these with expanded native Dante support and increased USB capacity via USB expanders in CONVERGE® Pro 2 products – and you have complete solutions to meet today’s diverse organizational demands for huddle rooms, conferencing, collaboration, and communication.

 

 

More On ClearOne University Trainings

 
To meet this increased need for a wider range of training options, we have doubled the size of our training staff and set a goal of hosting 175 training events during the course of 2018, utilizing a mix of traditional, regional in-person classes with an increased number of webinar-style classes that are open to Pro AV practitioners everywhere. We will even custom design a training schedule for consultants and specific groups on an as-needed basis.
 
VIEW TRAINING SCHEDULE
 
What trends and topics you’re seeing in the Pro AV industry? Comment below!
 
I look forward to seeing you at one of your training events.
 
Pete
 
 
 

The 2018 ClearOne Connections Tour for Commercial AV Integrators and End-User Customers has Begun!

Written on January 16, 2018 at 12:23 pm, by

 

The 2018 ClearOne Connections Tour has begun. We’ll be touring the Western U.S. visiting 18 cities from January through May 2018 in our 36-foot ClearOne Tour Bus that’s stocked full with our complete line of conferencing, collaboration and streaming solutions directly to you, our commercial AV practitioners and your customers.

 

Here’s What You’ll Experience!

 

  • See live demos of our latest products.
  • Watch full product set-ups and configurations.
  • Meet with a ClearOne rep about new product features and benefits.
  • Get a hands on approach and interact with the products and see how they’ll fit into your next project.

 

 

 

 

 

 

 

 

 

 

 

The 2018 ClearOne Connections Tour has been created to make it easy and convenient for systems integrators and end-users across the country who can’t always get to larger trade shows and conferences to experience first hand our entire line of diverse AV communications solutions.

 

 

Here’s What’s Installed

 

  • CONVERGE Pro 2
  • Beamforming Microphone Array 2
  • WS800 Wireless Microphone System
  • DIALOG 20 Wireless Microphone System
  • Ceiling Microphone Array
  • Touch Panel Controller for CP2
  • USB Expander for CP2
  • GPIO Expander for CP2

 

  • COLLABORATE Pro 900
  • COLLABORATE Pro 300
  • COLLABORATE Versa 150
  • COLLABORATE Share
  • UNITE Cameras
  • Spontania

 

  • VIEW Pro Encoders
  • VIEW Pro Decoders

 

  • INTERACT AT
  • MAX IP
  • MAX EX
  • CHAT 150
  • CHAT 50

 

 

 

 

 

The tour will include presentations, trainings, question and answer sessions, networking opportunities, and product demonstrations of ClearOne’s solutions in video conferencing and collaboration, pro audio and network media streaming.

 

 

The ClearOne Connections Tour Schedule:

 

Salt Lake City, UT January 4 – January 5
Sacramento, CA January 15 – January 16
Northern CA January 18 – January 24
LA Metro  CA January 29 – January 31
Orange County CA February 1 – February 5
San Diego, CA February 6 – February 9
Las Vegas, NV February 12 – February 15
Phoenix, AZ February 19 – February 23
Albuquerque, NM February 26 – March 2
Oklahoma City, OK March 5 – March 9
Dallas, TX March 12 – March 16
Austin, TX March 19 – March 23
Houston, TX March 26 – March 30
New Orleans, LA April 2 – April 6
Memphis, TN April 9 – April 13
St. Louis, MO April 16 – April 20
Kansas City, MO April 23 – April 27
Denver, CO April 30 – May 4

 

Eastern U.S. dates coming soon…

 

Visit the dedicated ClearOne Connections Tour web page where you can stay on top of where we are and where we’re going next..

 

Come Experience the Fun and We’ll See You There!

 

 

 

 

 

Using Video DSP to allow Augmented Reality for your video wall

Written on January 12, 2018 at 9:44 am, by

 

VIEW ® Pro is an award winning line of video streaming products by ClearOne.

 

Using the free software, PANORAMA, you can create any unlimited number of video layouts.  In these layouts, users can augment any live video streams based on common requirements.  For example, we have some casino customers who have large sports books and show live video throughout their facilities.  Usually they’re showing live sports on these displays; and sometimes it’s just the highlight shows like ESPN’s SportsCenter.  One requirement many of these gaming operators have is to minimize outside branding elements, including channel identifiers.  Another requirement is to eliminate, wherever possible, any current time information such as clocks.

 

With these two requirements in mind, VIEW Pro can help you create this augmented reality.  Using PANORAMA, users can create a video layout for each channel of content they would like to distribute. A single layout could be created for each new channel typically used, and these layouts could then be uploaded into the VIEW Pro encoders or decoders.  Each layout will have specific regions of the video that would be cut out, and/or replaced with the specific content that a client would like to use.

 

Since PANORAMA allows you to mix media types; you could replace the channel logo with the client’s logo image.  Using transparent .png files will work best; and can be done in such a way that the viewers will not notice any difference. This would cover the first requirement.  You can use the same method for removing any time information or even entire lines of text no matter where it’s located on the screen;  satisfying the second “display of time” requirement.

 

In a more advanced layout, you could displace the live crawl line with the client’s own crawl line.  If done well, letters of the same size and color will again make this augmented part of the live video stream look the same as the original; but now you can control the text that is crawling and remove any time references.  Using simple digital signage for your custom crawl, such as ClearOne MagicBox, could not be any easier.

 

 

To illustrate the above requirements, let’s look at this live video image in PANORAMA. Keep in mind this is not a file, this is live streaming video. We first cut the red highlighted area of the screen, cloned this stream, and then cropped the area just above the red highlight, making a layer, and placing it on top of the original cut-out area.

This kind of augmented reality is easy to do and easy to manage from any control system using simple ASCII commands over IP.  Inside the blue highlight, below, we simply create another layer to place the client’s logo image.  Again, you can make as many of these layouts as required and it can be automated with the content schedule.

 

 

 

Below are the results as played out from any VIEW Pro decoder.

 

 

Notice on the live output of the augmented results, there is no more clock in the upper left-hand corner, and no more ESPN logo. It has been replaced by the client’s logo.  Again, this layout would be one of many layouts on the decoder (or encoder) and can be changed within a single frame, so when another program is playing, and or a different channel or program is on, the layout(s) can change as well.

 

With VIEW Pro and PANORAMA software, the possibilities of layout and design are endless.

 

If you have a video project that has special layout requirements, we’d love to chat with you and see if we can help.

 

 

 

Video Codecs, they’re not all created equal

Written on December 8, 2017 at 2:29 pm, by

 

We see h.264 used in so many applications.

 

 

This is one of the most incredible things about ClearOne’s ViewPro AV over IP solution.  ViewPro can decode streams that some other device encodes, or native H.264/265 devices like IP cameras.  Or, send a stream to ViewPro directly from a PC/Mac, iOS or android device or others.

 

Same is true at the other end, you don’t need one of our ViewPro decoders, simple devices like an AppleTV, or an IPTV set-top box can decode our streams.  Recording or playback on an NVR (network video recorder) is easy, watching streams on a PC/Mac/iOS/Android, etc is easy too.

 

 

It’s the beauty of being standards based.  But h.264 isn’t known for its high quality streaming, or so we are conditioned to think.  H.264 and 265 High Profile, in both 4:2:0 and 4:4:4 variants are what we use in ViewPro. With High Profile h.264 compression, you would be hard pressed to notice any difference in signal or image quality, with fast motion video, or fine text like spreadsheets.  Whatever the content, High Profile, h.264 encoding and decoding will give you an output that looks just as good as your original content.

 

 

High Profile H.264 is the codec used on BluRay discs, and most often in broadcast/Cable TV, it is extremely powerful in its compression capability, and the key is, within ViewPro we put the priority on low latency, latency that comes extremely close to some of the other AV over IP products that require 10 times, or even 100 times the bandwidth of ViewPro.

 

 

When you come across a project that needs long-distance signal distribution, and/or a large number of sources or displays, you really should give ViewPro a chance.  Once you see everything ViewPro is capable of, I’m sure you will agree it is ideally suited for the Pro A/V community.  And we haven’t even discussed advanced features like TRUE VideoWall processing.  We can save that for next time.

 

Please share your comments below and if you have any questions on how VIEW Pro streaming encoders and decoders can integrate into your business, contact us today!

 

 

 

 

 

 

Flexible Frequencies – Versatility and Security of ClearOne Wireless Mic Systems

Written on September 29, 2017 at 1:09 pm, by

View for yourself the power behind the WS800 Wireless Microphone System, and join such discriminating users as the U.S. Department of Justice.

ClearOne’s WS800 Wireless Micophone System is the most economical, versatile, and easily scalable wireless system in the market today with unprecedented ease-of-use and simple installation.

 

This system has a Receiver, all types of Transmitters (Microphones) Boundary Tabletop, Gooseneck Podium, Beltpack, Handheld Microphones, Charging Station and Extension Antenna kits. WS800 Receiver comes with and without Dante built-in audio networking.

 

The WS800 and DIALOG® 20 systems complement other professional audio products from ClearOne including CONVERGE® Pro 1 & 2 Mixers, INTERACT® Mixers, and CONVERGE® Matrix products.

 

Learn more about the WS800 Wireless Microphone System today!

 

 

All about Power over Ethernet (PoE) – ClearOne Tech Note

Written on September 7, 2017 at 3:03 pm, by

The purpose of this tech note (full link below) is to describe information related to Power over Ethernet (PoE) and ClearOne’s PoE supported CONVERGE Pro 2 (CP2) P-Link Peripheral Pro Audio products.

 

Power over Ethernet or PoE refers to passing of electric power through twisted-pair Ethernet cable, allowing  a single Ethernet cable to provide both a data connection and electric power to devices; giving new flexibility to installations.

 

Powered Devices (PD’s) that can operate within the power specification of PoE can be located almost anywhere, without the need for electrical outlets. Power Sourcing Equipment (PSE) all provide DC power on the Ethernet cable (such as PoE Ethernet Network Switches, and PoE Power Injectors).

 

PoE has been standardized by IEEE 802.3 standards, and has two types:

  • PoE: This is covered by the 802.3af standard and provides up to 15.4 Watts of DC power.
  • PoE+ or PoE Plus: This is covered by the 802.at standard and provides up to 25.5 Watts of DC Power (over two pairs).

 

ClearOne’s CONVERGE® Pro 2 peripheral connections are supported by PoE, with the ability to daisy-chain multiple peripherals with mixers through our P-LINK connections, sharing resources and power.

 

 

Two standard PoE modes exist – A, and B, which differ as:

 

Mode A:

  • Delivers power on the data pairs of 100-BASE-TX or 10-BASE-T cable.
  • That is, pins 1 & 2 form one side of the DC supply and pins 3 & 6 form the other side.
  • These are the same two pairs used for data transmission. That is, mixed data and power.
  • This is similar to the phantom power technique used for powering microphones.
  • In summary, this mode A uses only 2 pairs for data and power.

 

Mode B:

  • Delivers power on the spare pairs of 100-BASE-TX or 10-BASE-T cable.
  • That is, pins 4 & 5 form one side of the DC supply and pins 7 & 8 provide the return.
  • These are spare pairs and these spare pairs are used for power. That is, no mix of data and power.
  • In summary, this mode B uses 4 pairs for data and power.

 

The table below shows ClearOne products that support PoE (i.e., PD’s), PoE modes supported for powering from PSE, PoE Power injectors (i.e., PSE’s) that we offer and the number of PD devices that can be supported.

 

S. No.

ClearOne PD’s

Supported PoE Modes

ClearOne PSE’s

PoE Power Injector
(910-001-004)

PoE+ Power Injector
(910-3200-202)

Product

Part Number

Mode A

Mode B

Mode A or
Mode B

Support
One PD

Support
Daisy-Chain
up to 3 PD’s

Support
One PD

Support
Daisy-Chain
up to 3 PD’s

1

Beamforming Mic Array 1 (White)

910-001-003

YES

YES

YES

YES

NO

YES

NO

2

Beamforming Mic Array 1 (Black)

910-001-003-B

YES

YES

YES

YES

NO

YES

NO

3

Beamforming Mic Array 2 (White)

910-3200-201

NO

YES

NO

YES

NO

YES

YES

4

Beamforming Mic Array 2 (Black)

910-3200-201-B

NO

YES

NO

YES

NO

YES

YES

5

CONVERGE Pro 2 GPIO Expander

910-3200-301

NO

YES

NO

YES

NO

YES

YES

6

CONVERGE Pro 2 USB Expander

910-3200-302

NO

YES

NO

YES

NO

YES

YES

7

DIALOG 20 Wireless Receiver

910-6100-201

NO

YES

NO

YES

NO

YES

YES

8

Touch Panel Controller *

910-3200-501

YES

YES

YES

YES

NO

YES

NO

* This must  be the last device in the P-link chain when daisy-chained with other PD’s.

 

For the full, downloadable tech note, please click here.