Written on September 4, 2018 at 12:34 pm, by ClearOne
Would you like to save time on installations, deliver better results for your customers, and improve your skills? ClearOne lets you do that and more, and the trainings are all free. The ClearOne University classes and resources provide tips, tricks, and best practices so you can:
- Reduce time spent at job sites
- Configure and commission systems faster
- Deliver the best possible audio/video quality
- Address customers’ unique requirements
- Build skills and develop your career
- Earn CTS renewal units
- Satisfy customers
Here are some of the many ways ClearOne makes it easy for you to learn about audio/video concepts and ClearOne products.
How-To Video Tutorials on New Products
To help you master the configuration of ClearOne’s CONVERGE® Pro 2, we’ve created a series of “how-to” video tutorials. These videos will show you how to use the CONSOLE ® software to name assets, configure VoIP models for Skype® for Business calls, set up sound reinforcement and processing blocks, and many other configuration steps.
Two videos to add to your playlist today are AEC Standard Reference and AEC Custom Reference for sound reinforcement applications. If you don’t set up the AEC reference signal correctly, you risk creating echo on the far end. These 2- and 3-minute videos walk you through the process and show you exactly how to create the appropriate AEC reference in the CONSOLE software.
If you’d like to take a deeper dive into AEC references, check out this article by ClearOne, published on CX Media: ‘How To: Configure an Acoustic Echo Cancellation reference with ClearOne ConvergePro2.’
Online and Instructor-Led Training Classes
ClearOne’s YouTube training videos showcase the answers to many common questions but for more in-depth information, check out the offerings at ClearOne University. You’ll find self-paced training courses as well as instructor-led courses that include teach-in, hands-on, live webinar, and regional trainings. The regional trainings are held around the world and CTS- certified participants can earn AVIXA RUs upon completion.
The classes help participants learn audio and visual basics, keep up with changing technologies, and learn more about all the conferencing, collaboration, and streaming solutions ClearOne offers and continues to roll out. Current training offerings include Pro Audio Technical Specialist Training and Media Collaboration Technical Specialist Training.
ClearOne University is always adding trainings and other resources for anyone designing, configuring, and supporting ClearOne products. For more information about all the options, check out the training options and schedules.
Written on June 20, 2018 at 2:51 pm, by ClearOne
It’s a wrap on another successful InfoComm. It was great to meet so many customers and talk about ClearOne’s exciting new audiovisual products. Every company wants to simplify and improve collaboration and these products were designed to do exactly that.
Two ClearOne solutions received the AV Technology Best of Show Award: the new team collaboration solution, COLLABORATE® Space, and the cost-effective VIEW Lite AV over IP streaming solution.
Here’s some of what booth visitors had to say about these and other ClearOne product debuts:
AV Solutions that Simplify Connection and Collaboration
Ceiling Microphone Array Dante™
The best-selling Ceiling Microphone Array Analog got even better with the addition of a built-in Dante digital audio network interface. In addition to this unique Dante compatibility, users also liked the mic’s mute feature, the capability to daisy-chain up to four ceiling mic arrays, and the ability to bundle three microphones for full 360-degree audio coverage. This new ceiling microphone array is compatible with ClearOne and third-party Dante DSP mixers as well.
For the integrators and systems engineers, the most popular feature of the new CONVERGE Huddle conferencing solution was its ease of use. The solution is pre-programmed to work right out of the box, and installers make just a couple of physical connections. It is also a true BYOD solution, with the ability to connect to laptops, tablets, and smartphones with a single cable. Bluetooth connectivity will be available by the end of the year.
The award-winning COLLABORATE® Space combines multiple team tools in one place, including video conferencing, whiteboarding, real-time chat, and the ability to leave people messages when they are offline. COLLABORATE® Space also stores notes, recordings and chats related to the same task in a centralized place that can be made public or private. And, unlike other team collaboration tools on the market, it saves old conversations. The amount of information users need to keep track of is growing, and COLLABORATE® Space makes it manageable, searchable, and scalable. COLLABORATE® Space is the ideal solution for versatile meeting spaces as it can accommodate large meetings as well as one-on-one collaboration.
Whether you are a system designer, engineer, integrator, or IT pro, ClearOne has the simple, efficient and affordable choices you need. Check out our latest training schedule to increase your skill in acoustic design fundamentals, product knowledge, & configuring ClearOne Professional solutions.
Written on May 25, 2018 at 3:34 pm, by ClearOne
The saying, “the best-laid plans of mice and men often go awry,” rings true for anyone who has ever carefully planned a project only to have last-minute requests or changing requirements threaten to derail it. Take the recent FCC changes that limit the use of certain frequencies in North America, for example. These new rules mean that by 2020, the 614-698 MHz range will no longer be available to wireless microphones.
More Flexibility to Meet Wireless Requirements
Adapting to these types of changes while designing user-friendly and affordable collaboration spaces requires flexibility and choice. That’s why ClearOne is introducing the WS800 M550 Wireless Microphone System at InfoComm along with six additional solutions and a major software update.
The WS800 Wireless Microphone system includes tabletop, gooseneck, hand-held and belt-pack lavalier models of wireless microphones/transmitters and a base-station receiver with either 4 or 8 channels. With the addition of the new M550 model, the WS800 is now offered in eight frequency ranges, giving you mic options for any project need.
More Choice for Dante™ Installations
The only thing better than a ClearOne mic might be a ClearOne mic that is Dante-enabled. Giving your customers the benefit of Dante digital media networking technology no longer requires a tradeoff for mic selection or quality.
Like the other mics in the WS800 Wireless Microphone system, the new WS800 550 mic will also be available with built-in Dante technology that interoperates with other Dante devices from any supplier, including ClearOne’s CONVERGE Pro 2 and CONVERGE Matrix.
We will also debut a Dante version of our ceiling microphone array at InfoComm 2018, giving you more choice when your Dante design calls for a mic with unbeatable sound and unobtrusive placement. Like the Ceiling Microphone Array and Ceiling Microphone Array Analog-X, the new Ceiling Microphone Array Digital-Dante will include three wide-range microphones that are mounted together into a single unit array to provide the rich sound of three individual unidirectional microphones while maintaining full 360-degree coverage.
The Ceiling Microphone Array Digital-Dante works with any Dante-enabled DSP mixer and complements ClearOne’s CONVERGE Pro 2 DSP mixers.
Making connections with ClearOne has never given you so much choice or flexibility. Sign up for our press releases to be first to know more. Then be the first to see at InfoComm Booth N1628.
Written on January 16, 2018 at 12:23 pm, by Brad
The 2018 ClearOne Connections Tour has begun. We’ll be touring the Western U.S. visiting 18 cities from January through May 2018 in our 36-foot ClearOne Tour Bus that’s stocked full with our complete line of conferencing, collaboration and streaming solutions directly to you, our commercial AV practitioners and your customers.
Here’s What You’ll Experience!
- See live demos of our latest products.
- Watch full product set-ups and configurations.
- Meet with a ClearOne rep about new product features and benefits.
- Get a hands on approach and interact with the products and see how they’ll fit into your next project.
The 2018 ClearOne Connections Tour has been created to make it easy and convenient for systems integrators and end-users across the country who can’t always get to larger trade shows and conferences to experience first hand our entire line of diverse AV communications solutions.
Here’s What’s Installed
- CONVERGE Pro 2
- Beamforming Microphone Array 2
- WS800 Wireless Microphone System
- DIALOG 20 Wireless Microphone System
- Ceiling Microphone Array
- Touch Panel Controller for CP2
- USB Expander for CP2
- GPIO Expander for CP2
- COLLABORATE Pro 900
- COLLABORATE Pro 300
- COLLABORATE Versa 150
- COLLABORATE Share
- UNITE Cameras
- VIEW Pro Encoders
- VIEW Pro Decoders
- INTERACT AT
- MAX IP
- MAX EX
- CHAT 150
- CHAT 50
The tour will include presentations, trainings, question and answer sessions, networking opportunities, and product demonstrations of ClearOne’s solutions in video conferencing and collaboration, pro audio and network media streaming.
The ClearOne Connections Tour Schedule:
|Salt Lake City, UT||January 4 – January 5|
|Sacramento, CA||January 15 – January 16|
|Northern CA||January 18 – January 24|
|LA Metro CA||January 29 – January 31|
|Orange County CA||February 1 – February 5|
|San Diego, CA||February 6 – February 9|
|Las Vegas, NV||February 12 – February 15|
|Phoenix, AZ||February 19 – February 23|
|Albuquerque, NM||February 26 – March 2|
|Oklahoma City, OK||March 5 – March 9|
|Dallas, TX||March 12 – March 16|
|Austin, TX||March 19 – March 23|
|Houston, TX||March 26 – March 30|
|New Orleans, LA||April 2 – April 6|
|Memphis, TN||April 9 – April 13|
|St. Louis, MO||April 16 – April 20|
|Kansas City, MO||April 23 – April 27|
|Denver, CO||April 30 – May 4|
Eastern U.S. dates coming soon…
Visit the dedicated ClearOne Connections Tour web page where you can stay on top of where we are and where we’re going next..
Come Experience the Fun and We’ll See You There!
Written on September 29, 2017 at 1:09 pm, by ClearOne
View for yourself the power behind the WS800 Wireless Microphone System, and join such discriminating users as the U.S. Department of Justice.
ClearOne’s WS800 Wireless Micophone System is the most economical, versatile, and easily scalable wireless system in the market today with unprecedented ease-of-use and simple installation.
This system has a Receiver, all types of Transmitters (Microphones) Boundary Tabletop, Gooseneck Podium, Beltpack, Handheld Microphones, Charging Station and Extension Antenna kits. WS800 Receiver comes with and without Dante built-in audio networking.
The WS800 and DIALOG® 20 systems complement other professional audio products from ClearOne including CONVERGE® Pro 1 & 2 Mixers, INTERACT® Mixers, and CONVERGE® Matrix products.
Learn more about the WS800 Wireless Microphone System today!
Written on August 29, 2017 at 8:30 am, by Brent Johnson
As part of our ongoing commitment to provide commercial AV integrators with solutions that are easy to adopt and integrate into all of their AV system designs, we recently engaged Control Concepts, a leading AV software and services provider, to create a suite of AMX, Crestron and Extron control platform modules for our new CONVERGE® Pro 2 series of DSP Mixers, which we believe are the industry’s most advanced professional audio DSP platform for conferencing and sound reinforcement applications.
Control Concepts was uniquely positioned to support us in this capacity because of their ability to deliver a consistent solution across multiple control systems platforms precisely because they are an authorized solutions provider of Crestron, AMX, and Extron control systems. The modules that were developed by Control Concepts allow our consultants, resellers, programmers and users to have a uniform and standardized experience regardless of the platform they prefer to work with.
The ClearOne CONVERGE Pro 2 outperforms in any size room, audio environment and application and is optimized to work with 2nd generation Beamforming Mic Array 2 and DIALOG® 20 2-Channel Wireless Microphone System through its native connection.
From the perspective of Control Concepts the newly developed modules help to simplify control system programming and integration of the CONVERGE Pro 2, ultimately
creating more effective and adaptable solutions for consultants, integrators, and programmers working with the equipment. In fact, this partnership provided Control Concepts with a valuable opportunity to collaborate with us during the critically important development stage, which helped to ensure that their clients’ control system needs are fully supported upon product release. Having multi-platform, consistent modules and a support relationship will help us to increase adoption and integration of their products.
The CONVERGE Pro 2 DSP mixers give further flexibility and affordability in choosing features and functionality. Scalable connectivity and powerful architecture provide up to 12 mic/line inputs, each with next-generation Acoustic Echo Cancellation®. Noise Cancellation with Adaptive Ambience with advanced microphone gating, and faster convergence span the full line, with different options for built-in VoIP, Telco, USB, and Dante. It creates a neat, economical solution to what might otherwise require a more expensive design.
Written on July 27, 2017 at 4:41 pm, by Grifiths Zachariah
In conferencing situations, it is quite possible that multiple microphones at different distances may gate on for a single person’s voice. Due to the delay time in traveling to the more distant mic, peaks and notches are created in the frequency response of the mixed signal called “comb filtering, “causing a hollow, distant feeling; like sound traveling through a tunnel.
This will reduce the intelligibility of voice transmitted to the far end during a conference call.
We at ClearOne deal with this problem in a unique way, by implementing our very effective First-Mic-Priority Algorithm to our Audio Conferencing solutions.
First-Mic Priority helps maintain maximum audio intelligibility by allowing only one mic to gate on a participant’s voice. The algorithm does allow more than one microphone to be activated at same time— but it simply restricts mics from gating on to the same audio source. The first-mic priority feature evaluates each channel and only allows the microphone with the loudest pickup to gate on.
If this feature is disabled, users will notice the undesirable effect of two or more microphones gate on when only one person speaks. Keeping the First-Mic Priority feature enabled in your mixer configuration which will translate into a cleaner pickup of voices with less “phasing” of the audio.
Take a look at CONVERGE® Pro 2 and hear the best quality in the industry.
Written on July 5, 2017 at 2:07 pm, by Jason DiCampello
Why remain seated?
Let’s face it, when it comes to most meetings, conferencing etiquette is not a top priority. No matter how much everyone tries, most attendees can’t sit with perfect posture while speaking up; and some may even be a little shy. While there are many ceiling-style microphone solutions to choose from; they are all very different and far from equal.
Here are a few bullet points to think about when you are about to choose a ceiling microphone solution:
- Do I need microphone coverage across the entire meeting space?
- Are there members who speak extremely quietly most times?
- Is my room multipurpose and will the furniture need to be moved around depending on the meeting style?
Despite the large variety of ceiling-style microphones available; today’s most popular are beamforming arrays such as the ClearOne’s Beamforming Mic Arrays. Beamforming technology has been around for quite a long time; however, ClearOne was the first to innovate this technology into a conferencing environment with powerful echo cancellation.
One of the most important features— still not to be found anywhere else—is the incorporation of adaptive steering (thinks of it as “smart beam selection”) into the ClearOne Beamforming Mic solution. This important feature truly makes the array very different from any other offerings. It’s very important to note this feature, and how it moves far beyond static beams that are simply focused in any one area.
The Beamforming Array’s adaptive steering allows the microphone’s beams to adapt to attendees in a meeting in real-time, as they move around the room, without ever being lost. Despite speakers who may be on their feet, moving around as they speak, they are never “out” of the pickup pattern of the microphone. Arrays that do not have this technology certainly work well; but they only pick up the static, given area which has been pre-programmed for coverage. There may be scenarios in which these static coverage areas may be desired; but certainly not ideal for most audio or video conferencing environments.
It seems that the point of using a Beamforming Mic Array in a conferencing environment is to know your participants’ audio will be picked up no matter where they are or how softly they talk. Using a ClearOne Beamforming Mic Array gives you piece of mind knowing that you won’t miss a word during that all important conference call.
If you are thinking of using a beamforming style microphone array please take a moment and review ClearOne’s innovative offerings and don’t hesitate to ask for a demo!
Written on April 26, 2017 at 12:38 pm, by Rob Schumacher
Many AV installers have multiple systems they run into a single amplifier, using a single, integrated control system for room volume. The amp is often one of the longer-lasting pieces of room equipment, and once set, most AV techs know not to “mess” with it.
When using Clearone professional audio DSPs, AV techs almost always connect to an existing amplifier. However, many amps that were in use with legacy equipment or non-conference applications are turned up far too high for use with a DSP and conference audio.
This isn’t because the volume in the room is too high. In fact, it will often sound great to the installers. It’s actually because the DSP functions best when the signal sent to the amp is at 0 dB on average. It’s tempting on new installs to turn down channels in the DSP to conform to an existing amp that’s set at 50% or higher, but this will degrade the DSP’s acoustic echo cancellation and cause choppy RX audio from the conference.
Always calibrate a DSP to 0 dB for all inputs, and outputs, and tune the amp down accordingly. It’s not uncommon for an amp to be at 30% or lower when used with an AEC-enabled system like the CONVERGE® Pro 2.
If you have any comments, questions, and/or suggestions, please leave a comment below and let’s chat!
Written on February 8, 2017 at 4:48 pm, by ClearOne
What to See at ISE 2017 – Booth 3-C98!
We continue to meet with Value-added Resellers and end-users on the ISE show floor; finding new ways to implement solutions and support end-users with the technologies and applications that really help them to succeed. A busy show means many notes to bring back to the people behind ClearOne- real feedback from AV practitioners – creating solutions that keep people connected. We value this time and this input to continue pushing ahead for innovation and real problem-solving with integrated solutions that make organizations and voice and visual communications that simply work.
See the videos of ClearOne’s newest products- on display now at ISE.
Stop by our booth 3-C98 and let us show you all the
We look forward to seeing you!