ClearOne is a global company that designs, develops and sells conferencing, collaboration, streaming and digital signage solutions for audio and visual communications. The performance and simplicity of its advanced comprehensive solutions offer unprecedented levels of functionality, reliability and scalability. More information about the company can be found at www.clearone.com.
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We’re traveling the states showing off our newest products. Read about our adventure at each stop on the ClearOne Sales Roadshow Tour and be on the look out for us at a city near you.
HOUSTON – 1/12/17
This fabulous trek comes to an end in the Lone Star State. The Houston AV practitioners really helped us end on a high note, with unique interest in the Network Media Streaming solutions. The demos and even the networking of peers was a great ending to a productive series of meetings. We hope to be on the road again in the near future, as we look ahead to more releases, and new innovations!
DALLAS – 1/10/17
We started off 2017 with the next-to-last Roadshow in Dallas – the mild weather in direct contrast to the high energy and interest of our attendees as we did hands-on demos of all the Pro Audio, Network Media Streaming, Wireless Mics, and Video Collaboration solutions. The UNITE 200 PTZ camera was of special interest, as well as the overall integration of products, bringing together the best in audio and visual communications with the flexibility to fit any environment!
SAN FRANCISCO – 12/8
Local Integrators and Consultants learned quite a bit about our latest solutions and found some very interesting possibilities with current projects that may now find some huge cost savings and a wealth of features with audio and video conferencing/collaboration. Many were introduced to the power of our streaming solutions, many not having previously done many of these types of installations. Wireless mics were of great interest with the simple integration and security offered with any pro audio installations. The simplicity and flexibility of ClearOne’s integrated options really helped open everyone’s world to new solutions!
Just next door to “the happiest place on earth” we found quite a few smiles of our own, as our local west-coast Integrators and Consultants were opening their worlds to all the newest ClearOne solutions.
The hands-on demos lasted quite a long time, as our attendees were finding more and more options for integrated solutions – adding industry-leading video collaboration to their pro audio installations, or vice versa, finding that video conferencing and media collaboration installations would be so much more natural and immersive with ClearOne professional audio integration.
Interest in streaming technology were answered with the unique ability to run powerful audio, video, and control over a single cable in a client’s existing TCP/IP network – something that opens up a lot of people’s worlds when no new wiring is required to have an easily installed mesh network for media streaming.
ClearOne’s wireless mics held everyone’s attention with the breadth of features and security found in such affordable packages. The flexibility of installations and the ease of use with field-upgradable products made the new wireless mics solutions a hit with everyone.
Our nation’s capital seems to be relatively calm after such a heated election season. We had a very productive meeting with attendees in Washington DC, with a session full of insightful questions and interactive dialogue. We heard from many consultants and integrators who were excited about all the newest ClearOne solutions and the expanded offerings they could provide for upcoming installations. Others now had the possibility of revisiting large projects already underway with the ability to offer clients solutions with the full range of features at a lower price than what may have been originally suggested.
All in all, we had a great time in Washington DC and will stay in close touch with our new contacts. Will we see you at the next stop?
TORONTO – 11/1
We reached the far north this week with a visit to Toronto as our team of AV experts ran through the demos of the latest CONVERGE® Pro 2 Pro Audio DSP innovations, Spontania and COLLABORATE® Pro cloud-based videoconferencing and media collaboration (respectively), our affordable – and more importantly, highly secure – new wireless microphones, and the powerful flexibility of VIEW® Pro and its ability to stream across existing TCP/IP Ethernet networks.
The Canadian stop was very well-received and we thank everyone who attended! We’ll stay in touch with contacts old and new to support everyone with the latest solutions as a one-stop manufacturing resource.
Now it’s on to the next stop – hopefully we’ll see you there!
NEW YORK – 10/20
The “Big Apple” of AV practitioners’ eyes
In the shadow of the Empire State Building, the historic Hotel Pennsylvania played host to ClearOne’s second Sales Roadshow. High above the never-ending NYC bustle, integrators and consultants learned all about ClearOne’s latest – ending with a hands-on tour of each major group of solutions.
Pro Audio has been redefined- AGAIN! A live-listening demo of CONVERGE® Pro 2’s noise cancellation provided real-time examples of the latest and most powerful adaptive audio DSP algorithms, including acoustic echo cancellation, noise cancellation, feedback elimination, gain and level control, and microphone gating.
The Beamforming Microphone Array 2 raised everyone’s brows, representing the second generation of the most powerful beamforming & adaptive steering technology in the industry – something others are just beginning to explore. The beautiful, sleek design was preserved, with some new back-panel updates and the addition of color-matched “feet” to completely blend in with the entire piece. In addition, a standard projector mount option is now available with different suspension column lengths.
The affordable new DIALOG® 20 wireless microphone system proved that good things come in small packages. Just two channels, it is the affordable choice for smaller venues requiring few wireless mics – with the option to daisy-chain to expand with more channels- or even be combined with options such as the Beamforming Mic Array 2 & CONVERGE Pro 2!
VIEW® Pro again displayed the ease of use with auto-discovery and AV over IP streaming on existing networks. The idea of creating a full video wall and video windowing configuration using PANORAMATM in minutes without running any new cable was astounding.
COLLABORATE® and Spontaniatrade; video collaboration solutions fit the new work environments with their multi-use appliance and built-in cloud-based conferencing. Huddle rooms and large conference rooms alike can easily add everything from simple in-room wireless presentation to full, remote media collaboration, all with a single appliance.
The UNITE® 200 PTZ camera represented the most flexible and future-proof PTZ solution for video conferencing & media collaboration, with options for USB, HDMI, and IP connections.
Our next stop will be Toronto – more updates to come!
BOSTON – 10/18
The ClearOne Sales Roadshow Tour is well underway, and Boston started off the series with a bang! Attendees learned all about the latest ClearOne solutions and experience hands-on demos of all the newest powerful technology.
The CONVERGE® Pro 2 and Beamforming Microphone 2 led the charge, as a double-shot of redefined Professional Installed Audio, providing, respectively, a completely new DSP mixer line and next-gen beamforming technology when any others are just beginning to explore the possibilities. Attendees listened in with headphone stations to experience the true power of unbeatable noise cancellation and pristine clarity.
DIALOG® 20 2-channel wireless mics represented a new market solution for environments requiring few wireless mics,; but still with the need for professional-quality sound. The mics were not only there to experiment, but had a starring role in the sound reinforcement for all the presenters.
VIEW® Pro Network Media Streaming showed the agility and power of it’s single-cable audio, video, and control streaming – with the latest PANORAMAS software for video walls and video composition. The simplicity of the software and it’s powerful self-discovery on existing IP networks could be shown on a tabletop – creating a video composition setup in minutes.
COLLABORATE® and SpontaniaTM provided live demos of video and cloud-based web conferencing for all attendees. The hybrid appliances now provide a full spectrum of possibilities from wireless presentation and full video conferencing- all within a single box! Attendees could download the Spontania app on mobile devices and immediately join a live conference as ad-hoc attendees at any point.
It’s on to New York for October 20th and more live demos – we’ll see you there!
We just wrapped up our first CONVERGE Pro CONSOLE 2 training this week and we had a great class.
Thank you to all that attended. We’re excited to launch this product and getting our most advanced Pro Audio technology and software into your hands and ultimately in your client’s space for superior audio conferencing experiences.
Join our next class and learn all of these exciting topics below:
• Learn about the new CONVERGE Pro 2 products
• Learn about the new CONVERGE Pro 2 Console software platform
• Learn about the new Beamforming Microphone Array 2 configuration
• Learn about the WS800 Digital Wireless Microphone System configuration
• Learn about the new DIALOG 20 Digital Wireless Microphone System configuration
• Learn major features and benefits of ClearOne’s installed products
• Get functional overviews and product application information
• Learn how to quickly and confidently install ClearOne equipment
• Learn how to get better performance from ClearOne systems
• Get hands on experience with the CONVERGE Pro 2 Console software
• Earn your ClearOne University Technical Specialist certificate for Professional
Audio Conferencing Products worth 8 RU’s for CTS, CTS-D, or CTS-I
Upcoming Pro Audio Technical Training Events:
- Sep 27-28 – Chicago, IL, USA
- Oct 4-5 – San Jose, CA, USA
- Oct 11-12 – Washington D.C., USA
- Oct 18-19 – Atlanta, GA., USA
- Oct 17-20 – Online (Spontania-hosted)
Please email email@example.com to be notified of upcoming classes.
Log into your ClearOne University training account (or create one) at www.clearone.com/training
See you there!
CONVERGE® Pro 2 CONSOLE® is about to release! It is the most ambitious software configuration tool that ClearOne has ever undertaken. It has been several years in development. So what does it take to develop good quality software?
The Software industry talks about methods, processes, development cycles and other standards. These are good, but they all fall short. There is no 100% guaranteed method, and I am not going to talk about any of them! I want to focus on the principles behind all of the methods.
Care about the user!
Ultimately, the software is going to be used by someone. Developers need to be reminded about this because we get so close to the GUI we quit seeing. It becomes difficult to see the “forest for the trees”.
Keep in mind, the end user changes the way you build software! You have to ask yourself “What does the user want to accomplish?” We set a goal for the CONVERGE CONSOLE program: to be able to configure a simple conference room in less than 10 minutes. The attitude of keeping the user first went very deep.
Another important concept that we embraced was educating and training the user on how the software functioned. This was reflected in many ways – multiple navigation menus, user-friendly error messages, and screen layouts.
The development team always started with a picture (or a mock up) of a screen, which were manipulated and drafted until they looked good. The mockups were even shown to a few select users. But once we had the screen functioning; sometimes it just simply did not work. Pictures are great because they save you time and can be used to work out many interface programs; but they are lifeless and static. When things started to move and function (became dynamic), many times they just did not get the job done. It’s all part of keeping the users’ needs in the foreground.
The software evolved through this process and went through many iterations.
Plan for the future
One thing that always happens in any project is change. Change is always knocking on the door. Instead of fighting change, we embraced it. CONVERGE CONSOLE software was designed to be adaptable. There are many ideas and features that we plan on adding in the future. The best is yet to come.
Communication is King!
Seriously, don’t underestimate the value of collaboration and communication! Communication needs to include all the “Stake Holders”. Everybody needs to help in order to make a product great. The users, administration, marketing, quality control, hardware engineers, and software engineers are some examples of “Stake Holders”. There were several times when the requirements changed, and the software development team had to start over.
Feedback is a Gift!
Feedback is something that is generally thought of as being negative. The development team instead embraced the concept of feedback as a gift. Feedback can be a gift! It lets you know when things are not working. The GUI might look like the greatest thing in the universe; but if it does not make sense to the user, it’s just wrong (after all, who are we developing this for?).
We sought out feedback early and often from people. Many times this caused the need for the development team to rethink the software architecture. There are 2 main keys to receiving feedback:
- Listen without judgement, and
- Check your ego at the door.
Listening is key. You never know where a good idea can come from. But if you don’t listen and try to understand the feedback, you will miss the issue. We try to get to the heart of the problem. Many times we had people telling us how to code the GUI, but when the underlying issue was uncovered, there were better ways.
If we had not listened and sought the feedback (without judgement) the software would have not evolved as quickly.
If you don’t check your ego at door when receiving feedback, you will try to defend what is already established. This does no good for the giver nor the receiver of the feedback. It just turns into a contest of wills. The software suffers and bears the scar.
What’s the bottom line? If you want to be part of a software development team learn to communicate. You also need to learn to listen to the Users.
We’re excited to release the CONVERGE CONSOLE software. We’re putting it’s final touches on it so it’s not ready, but here’s a Sneak Peak of what’s coming your way. (Click Image to Enlarge)
Tell us your thoughts, ideas, and the methods you use to improve and maximize software development for the best possible experience an end-user can have.
IT/AV’s latest issue (September 2016) has a great article written by Shonan Noronha, EdD and titled, “Viewpoint: Security and Privacy Concerns. How do you ensure data security and user privacy?”
The increased use of collaborative applications, mobile devices and IP-connected AV devices such as streaming appliances, along with the explosive growth of social media integration into applications such as digital signage has brought security and privacy concerns to the forefront…
ClearOne’s Senior Vice President, Michael Braithwaite, CTS shared his viewpoint on the topic and had this to say:
“…ClearOne is serious about state-of-the-art security and individual privacy for our largest, most demanding national security customers, as well as our smallest private enterprise users…”
READ HIS FULL RESPONSE HERE and the rest of the article for more detailed insight into this topic.
Let us know your thoughts on today’s network security as it pertains to streaming media.
Take a quick view of CONVERGE Pro 2, the Beamforming Microphone Array 2, and DIALOG 20 Two-Channel Wireless Microphone System, all which were on display at the PDAT stand at Integrate 2016.
Learn more about these new products here:
These are the cutting edge of Pro Audio technology. Ask us how we can help your customers get the latest products for their audio needs.
Recent Comments by ClearOne
- June 17, 2016 on Don’t Miss ClearOne’s Newest at ISE 2015, Stand# 3-A106
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