Yearly Archives: 2018
Written on September 4, 2018 at 12:34 pm, by ClearOne
Would you like to save time on installations, deliver better results for your customers, and improve your skills? ClearOne lets you do that and more, and the trainings are all free. The ClearOne University classes and resources provide tips, tricks, and best practices so you can:
- Reduce time spent at job sites
- Configure and commission systems faster
- Deliver the best possible audio/video quality
- Address customers’ unique requirements
- Build skills and develop your career
- Earn CTS renewal units
- Satisfy customers
Here are some of the many ways ClearOne makes it easy for you to learn about audio/video concepts and ClearOne products.
How-To Video Tutorials on New Products
To help you master the configuration of ClearOne’s CONVERGE® Pro 2, we’ve created a series of “how-to” video tutorials. These videos will show you how to use the CONSOLE ® software to name assets, configure VoIP models for Skype® for Business calls, set up sound reinforcement and processing blocks, and many other configuration steps.
Two videos to add to your playlist today are AEC Standard Reference and AEC Custom Reference for sound reinforcement applications. If you don’t set up the AEC reference signal correctly, you risk creating echo on the far end. These 2- and 3-minute videos walk you through the process and show you exactly how to create the appropriate AEC reference in the CONSOLE software.
If you’d like to take a deeper dive into AEC references, check out this article by ClearOne, published on CX Media: ‘How To: Configure an Acoustic Echo Cancellation reference with ClearOne ConvergePro2.’
Online and Instructor-Led Training Classes
ClearOne’s YouTube training videos showcase the answers to many common questions but for more in-depth information, check out the offerings at ClearOne University. You’ll find self-paced training courses as well as instructor-led courses that include teach-in, hands-on, live webinar, and regional trainings. The regional trainings are held around the world and CTS- certified participants can earn AVIXA RUs upon completion.
The classes help participants learn audio and visual basics, keep up with changing technologies, and learn more about all the conferencing, collaboration, and streaming solutions ClearOne offers and continues to roll out. Current training offerings include Pro Audio Technical Specialist Training and Media Collaboration Technical Specialist Training.
ClearOne University is always adding trainings and other resources for anyone designing, configuring, and supporting ClearOne products. For more information about all the options, check out the training options and schedules.
Written on June 20, 2018 at 2:51 pm, by ClearOne
It’s a wrap on another successful InfoComm. It was great to meet so many customers and talk about ClearOne’s exciting new audiovisual products. Every company wants to simplify and improve collaboration and these products were designed to do exactly that.
Two ClearOne solutions received the AV Technology Best of Show Award: the new team collaboration solution, COLLABORATE® Space, and the cost-effective VIEW Lite AV over IP streaming solution.
Here’s some of what booth visitors had to say about these and other ClearOne product debuts:
AV Solutions that Simplify Connection and Collaboration
Ceiling Microphone Array Dante™
The best-selling Ceiling Microphone Array Analog got even better with the addition of a built-in Dante digital audio network interface. In addition to this unique Dante compatibility, users also liked the mic’s mute feature, the capability to daisy-chain up to four ceiling mic arrays, and the ability to bundle three microphones for full 360-degree audio coverage. This new ceiling microphone array is compatible with ClearOne and third-party Dante DSP mixers as well.
For the integrators and systems engineers, the most popular feature of the new CONVERGE Huddle conferencing solution was its ease of use. The solution is pre-programmed to work right out of the box, and installers make just a couple of physical connections. It is also a true BYOD solution, with the ability to connect to laptops, tablets, and smartphones with a single cable. Bluetooth connectivity will be available by the end of the year.
The award-winning COLLABORATE® Space combines multiple team tools in one place, including video conferencing, whiteboarding, real-time chat, and the ability to leave people messages when they are offline. COLLABORATE® Space also stores notes, recordings and chats related to the same task in a centralized place that can be made public or private. And, unlike other team collaboration tools on the market, it saves old conversations. The amount of information users need to keep track of is growing, and COLLABORATE® Space makes it manageable, searchable, and scalable. COLLABORATE® Space is the ideal solution for versatile meeting spaces as it can accommodate large meetings as well as one-on-one collaboration.
Whether you are a system designer, engineer, integrator, or IT pro, ClearOne has the simple, efficient and affordable choices you need. Check out our latest training schedule to increase your skill in acoustic design fundamentals, product knowledge, & configuring ClearOne Professional solutions.
Written on June 4, 2018 at 2:40 pm, by ClearOne
The traditional workplace hierarchy, where individuals were assigned to specific functions, is rapidly fading. Today’s workplace is made up of dynamic teams, each organized around a specific goal or project. The number of teams in the workplace has doubled over the past five years and, according to Deloitte, only 38 percent of all companies are functionally organized today. However, today’s workplace solutions have not kept up. Most collaboration tools are still organized around meetings, not teams and projects. That means that documents, minutes and recordings created in a meeting about a specific project end up in one place, while all the other documents, emails, and instant messages not created in that meeting but related to that same project end up somewhere else.
Creating a Centralized, Searchable Project Workspace
Think of all the ways you communicate and collaborate with your team members on a specific project. They probably include:
- Instant messages and chats
- Video conferences
- Whiteboarding and annotation
- Meeting minutes
- Document and screen sharing
- Real-time document editing and co-authoring
Now imagine if you could keep those conversations going no matter where you were and no matter what device you were using. Team collaboration tools, like our new product COLLABORATE® Space, are the next step in the evolution of unified communications. They let you both perform and store all your project-related content in the same place, and help you move your collaboration beyond just messaging your team members back and forth.
COLLABORATE Space brings the messaging and document storage functionality of solutions like Slack or Microsoft Teams, and combines it with best-in-class cloud-based audio and video conferencing to give you a complete team collaboration app. So instead of leaving your collaboration space to launch an audio or video call—for example, leaving your Slack channel to launch a video meeting through a third-party—you can move seamlessly from chat to document sharing to video conference all within the same project space. And since it all happens in the same place, it’s all recorded in the same place meaning everything related to a single project—from notes to documents to meetings to video recordings—is centralized, easy to find, and easy to search.
A Collaboration Solution with All the Answers
COLLABORATE Space makes team collaboration more productive and easier, and that makes it an obvious choice for users and IT managers as well. Additional features include:
- Real-time and non-real-time communication. Use chat for real-time conversations or leave messages that team members can read and respond to later.
- On-premise and on-cloud hosting. Choose to deploy COLLABORATE Space on-premise or access through the cloud from any device, anywhere.
- Public/private channels. Create public or private workspaces for your teams or projects where you can store all the data related to that project, including associated meetings.
- Application Programming Interface. Potential to integrate with third-party apps.
Helping teams connect and collaborate has never been so seamless and easy. Sign up for our press releases to be the first to know more. Then be the first to see COLLABORATE Space at InfoComm Booth N1628.
Written on May 25, 2018 at 3:34 pm, by ClearOne
The saying, “the best-laid plans of mice and men often go awry,” rings true for anyone who has ever carefully planned a project only to have last-minute requests or changing requirements threaten to derail it. Take the recent FCC changes that limit the use of certain frequencies in North America, for example. These new rules mean that by 2020, the 614-698 MHz range will no longer be available to wireless microphones.
More Flexibility to Meet Wireless Requirements
Adapting to these types of changes while designing user-friendly and affordable collaboration spaces requires flexibility and choice. That’s why ClearOne is introducing the WS800 M550 Wireless Microphone System at InfoComm along with six additional solutions and a major software update.
The WS800 Wireless Microphone system includes tabletop, gooseneck, hand-held and belt-pack lavalier models of wireless microphones/transmitters and a base-station receiver with either 4 or 8 channels. With the addition of the new M550 model, the WS800 is now offered in eight frequency ranges, giving you mic options for any project need.
More Choice for Dante™ Installations
The only thing better than a ClearOne mic might be a ClearOne mic that is Dante-enabled. Giving your customers the benefit of Dante digital media networking technology no longer requires a tradeoff for mic selection or quality.
Like the other mics in the WS800 Wireless Microphone system, the new WS800 550 mic will also be available with built-in Dante technology that interoperates with other Dante devices from any supplier, including ClearOne’s CONVERGE Pro 2 and CONVERGE Matrix.
We will also debut a Dante version of our ceiling microphone array at InfoComm 2018, giving you more choice when your Dante design calls for a mic with unbeatable sound and unobtrusive placement. Like the Ceiling Microphone Array and Ceiling Microphone Array Analog-X, the new Ceiling Microphone Array Digital-Dante will include three wide-range microphones that are mounted together into a single unit array to provide the rich sound of three individual unidirectional microphones while maintaining full 360-degree coverage.
The Ceiling Microphone Array Digital-Dante works with any Dante-enabled DSP mixer and complements ClearOne’s CONVERGE Pro 2 DSP mixers.
Making connections with ClearOne has never given you so much choice or flexibility. Sign up for our press releases to be first to know more. Then be the first to see at InfoComm Booth N1628.
Written on May 18, 2018 at 4:03 pm, by ClearOne
Huddle rooms are no longer a new concept. The dominance of this type of meeting space is well established. The marketplace is full of solutions designed to equip huddle rooms for collaboration. Yet challenges remain not only for end users but also for those who sell and integrate the solutions. There are many factors that contribute to these challenges, but this much is clear—there is still an opportunity to improve upon huddle room technology.
Why Huddle Rooms Remain Challenging
Collaboration is a broad category regardless of whether you’re equipping a huddle room or a conference room. Indeed, having such a wide range of choices can make it hard to determine which option will best meet your customer’s unique requirements. Commercial Integrator also finds that user demographic differences—which include technology preferences and work styles—add a layer of complexity that makes it difficult for one solution to meet every need.
For many organizations, the expectations for huddle room functionality far exceed simple audio conferencing. Wainhouse Research finds that typical expectations for huddle room use include audio conferencing, presentation capabilities, and video conferencing. While Wainhouse doesn’t emphasize the need for performance or flexibility, other analysts find that huddle rooms are now being used for serious collaboration, which means they need professional-grade audio and video and the ability to integrate with third-party applications such as Skype for Business, WebEx®, GoToMeeting™, and Spontania®.
But, as noted in a recent ComputerWorld article, today’s huddle room solutions often come with a trade-off or compromise. High-quality audio and video solutions tend to be expensive and more difficult to set up, while an inexpensive solution can cost you in user experience and ease of use. Wainhouse Research suggests the criteria for huddle room solutions be “low cost, ease of installation, ease of use, and availability.”
Why Huddle Rooms Mean Opportunity
Thanks to the shift to activity-based workspaces and the influx of millennial workers, the trend toward multi-use huddle rooms shows no sign of slowing down. This presents new opportunity to design huddle room environments that meet customers’ ever-increasing expectations for versatility, professional quality audio and video, third-party app integration, and ease of use. The key, however, to capitalizing on the opportunity will be delivering on these requirements at a price point that fits their budget.
To date, a huddle room solution that lines up where all these requirements converge has proved elusive. But that’s all about to change.
Making connections with ClearOne has never been easier or more affordable. Sign up for our press releases to be the first to know. Then be the first to see at InfoComm Booth N1628.
Written on May 11, 2018 at 3:32 pm, by ClearOne
ClearOne will be joining other AV industry leaders at the UC Expo May 16-17 to discuss the future of workplace collaboration technology and how businesses can use collaboration solutions to meet—and exceed—employee expectations.
Andrew Loadman, ClearOne ‘s EMEA sales director, will be on hand to provide demonstrations and answer questions about our complete end-to-end collaboration solutions that simplify and unify the user experience. ClearOne will be sharing a stand with RGB Communications, a technical AV distributor.
Stop by to see the Collaborate Pro product line, which brings videoconferencing, Skype for Business, Spontania cloud web conferencing and multi-user wireless presentation into a single appliance all with consistent user interface and user experience. Collaborate Pro allows teams to effectively collaborate no matter where they are located.
Workplace collaboration is increasingly critical to employee satisfaction and workplace productivity. Through the more than 100 seminars included in this year’s UC Expo, you can learn about the latest workplace collaboration trends and how you can leverage existing and evolving technology to the benefit of your organization and employees.
UC Expo is coming right up, so register today. We look forward to seeing you at Stand C102 to talk about how we can help meet your workplace collaboration needs.
Written on April 17, 2018 at 7:45 am, by Brad
Entertainment venues are always looking for the ways to improve their audience’s experiences which ultimately lead to increased sales from the higher value added of those experiences.
Dolphinaris Arizona was searching for modern methods that could help educate and amaze their guests and ClearOne was there to help transform their visitors from passive guest to interactive ones with the implementation of a large video wall streaming content driven with VIEW Pro encoders and decoders and flexible layout control with our PANARMA video wall software.
Dolphinaris was able to display content that helped their audience take proactive interaction with the staff for shows and events driving sales up and customer enjoyment even higher.
If you’re interested in learning how a VIEW Pro Streaming Solution can help your venue reach new levels, contact us today for and we’d be happy to discuss your project.
Written on February 7, 2018 at 3:27 pm, by Peter Nutley
As a Technical Trainer here at ClearOne, I always ask my students what they are seeing as far as current market trends and requirements in their respective geographic areas.
Some responses are specific to their region, however the list of three trending topics below represent global trends as indicated by the multiple responses I received from many classes that I’ve taught.
Let’s take a look.
- Huddle rooms – these are relatively small areas designed to accommodate smaller collaborative sessions. They are typically equipped with audio, video and display systems. These areas are often used by teams to get together for meetings or to collaborate on projects. Organizations are opting to install multiple huddle rooms in a given floor space, as opposed to one or two larger conference rooms.
- Dante – in the past year or so of my un-scientific verbal survey, the percentage of students who have indicated that they regularly work with Dante products has increased from ~20% or so to well over 50% per class. Typical applications include conferencing, as well as digital audio networks spread over large geographic areas (such as campuses or large corporate environments). The ubiquity of Dante enabled equipment, combined with the ease of use and installation benefits of using CAT 5 cabling to support multiple Dante audio channels – are two of the benefits driving this adoption.
- USB Audio inputs and outputs – the emergence of huddle rooms mentioned above, combined with the growing use of “Bring Your Own” video solutions on laptops is driving the requirement for an increased number of USB audio inputs and outputs for conferencing. Typical “BYO” applications include a soft client for webconfernecing/videoconferening, as well as soft UC clients for audio or multimedia presentations.
ClearOne’s portfolio is well positioned to address these global trends with our COLLABORATE® Pro 900 and COLLABORATE® Versa 150 packages. Combine these with expanded native Dante support and increased USB capacity via USB expanders in CONVERGE® Pro 2 products – and you have complete solutions to meet today’s diverse organizational demands for huddle rooms, conferencing, collaboration, and communication.
More On ClearOne University Trainings
To meet this increased need for a wider range of training options, we have doubled the size of our training staff and set a goal of hosting 175 training events during the course of 2018, utilizing a mix of traditional, regional in-person classes with an increased number of webinar-style classes that are open to Pro AV practitioners everywhere. We will even custom design a training schedule for consultants and specific groups on an as-needed basis.
VIEW TRAINING SCHEDULE
What trends and topics you’re seeing in the Pro AV industry? Comment below!
I look forward to seeing you at one of your training events.
Written on January 16, 2018 at 12:23 pm, by Brad
The 2018 ClearOne Connections Tour has begun. We’ll be touring the Western U.S. visiting 18 cities from January through May 2018 in our 36-foot ClearOne Tour Bus that’s stocked full with our complete line of conferencing, collaboration and streaming solutions directly to you, our commercial AV practitioners and your customers.
Here’s What You’ll Experience!
- See live demos of our latest products.
- Watch full product set-ups and configurations.
- Meet with a ClearOne rep about new product features and benefits.
- Get a hands on approach and interact with the products and see how they’ll fit into your next project.
The 2018 ClearOne Connections Tour has been created to make it easy and convenient for systems integrators and end-users across the country who can’t always get to larger trade shows and conferences to experience first hand our entire line of diverse AV communications solutions.
Here’s What’s Installed
- CONVERGE Pro 2
- Beamforming Microphone Array 2
- WS800 Wireless Microphone System
- DIALOG 20 Wireless Microphone System
- Ceiling Microphone Array
- Touch Panel Controller for CP2
- USB Expander for CP2
- GPIO Expander for CP2
- COLLABORATE Pro 900
- COLLABORATE Pro 300
- COLLABORATE Versa 150
- COLLABORATE Share
- UNITE Cameras
- VIEW Pro Encoders
- VIEW Pro Decoders
- INTERACT AT
- MAX IP
- MAX EX
- CHAT 150
- CHAT 50
The tour will include presentations, trainings, question and answer sessions, networking opportunities, and product demonstrations of ClearOne’s solutions in video conferencing and collaboration, pro audio and network media streaming.
The ClearOne Connections Tour Schedule:
|Salt Lake City, UT||January 4 – January 5|
|Sacramento, CA||January 15 – January 16|
|Northern CA||January 18 – January 24|
|LA Metro CA||January 29 – January 31|
|Orange County CA||February 1 – February 5|
|San Diego, CA||February 6 – February 9|
|Las Vegas, NV||February 12 – February 15|
|Phoenix, AZ||February 19 – February 23|
|Albuquerque, NM||February 26 – March 2|
|Oklahoma City, OK||March 5 – March 9|
|Dallas, TX||March 12 – March 16|
|Austin, TX||March 19 – March 23|
|Houston, TX||March 26 – March 30|
|New Orleans, LA||April 2 – April 6|
|Memphis, TN||April 9 – April 13|
|St. Louis, MO||April 16 – April 20|
|Kansas City, MO||April 23 – April 27|
|Denver, CO||April 30 – May 4|
Eastern U.S. dates coming soon…
Visit the dedicated ClearOne Connections Tour web page where you can stay on top of where we are and where we’re going next..
Come Experience the Fun and We’ll See You There!
Written on January 12, 2018 at 9:44 am, by ClearOne
VIEW ® Pro is an award winning line of video streaming products by ClearOne.
Using the free software, PANORAMA™, you can create any unlimited number of video layouts. In these layouts, users can augment any live video streams based on common requirements. For example, we have some casino customers who have large sports books and show live video throughout their facilities. Usually they’re showing live sports on these displays; and sometimes it’s just the highlight shows like ESPN’s SportsCenter. One requirement many of these gaming operators have is to minimize outside branding elements, including channel identifiers. Another requirement is to eliminate, wherever possible, any current time information such as clocks.
With these two requirements in mind, VIEW Pro can help you create this augmented reality. Using PANORAMA, users can create a video layout for each channel of content they would like to distribute. A single layout could be created for each new channel typically used, and these layouts could then be uploaded into the VIEW Pro encoders or decoders. Each layout will have specific regions of the video that would be cut out, and/or replaced with the specific content that a client would like to use.
Since PANORAMA allows you to mix media types; you could replace the channel logo with the client’s logo image. Using transparent .png files will work best; and can be done in such a way that the viewers will not notice any difference. This would cover the first requirement. You can use the same method for removing any time information or even entire lines of text no matter where it’s located on the screen; satisfying the second “display of time” requirement.
In a more advanced layout, you could displace the live crawl line with the client’s own crawl line. If done well, letters of the same size and color will again make this augmented part of the live video stream look the same as the original; but now you can control the text that is crawling and remove any time references. Using simple digital signage for your custom crawl, such as ClearOne MagicBox, could not be any easier.
To illustrate the above requirements, let’s look at this live video image in PANORAMA. Keep in mind this is not a file, this is live streaming video. We first cut the red highlighted area of the screen, cloned this stream, and then cropped the area just above the red highlight, making a layer, and placing it on top of the original cut-out area.
This kind of augmented reality is easy to do and easy to manage from any control system using simple ASCII commands over IP. Inside the blue highlight, below, we simply create another layer to place the client’s logo image. Again, you can make as many of these layouts as required and it can be automated with the content schedule.
Below are the results as played out from any VIEW Pro decoder.
Notice on the live output of the augmented results, there is no more clock in the upper left-hand corner, and no more ESPN logo. It has been replaced by the client’s logo. Again, this layout would be one of many layouts on the decoder (or encoder) and can be changed within a single frame, so when another program is playing, and or a different channel or program is on, the layout(s) can change as well.
With VIEW Pro and PANORAMA software, the possibilities of layout and design are endless.
If you have a video project that has special layout requirements, we’d love to chat with you and see if we can help.