ClearOne Enhances Self-Serve Digital Business Portal
To Serve Global Network of Distributors and Resellers
B2B E-Commerce Innovations from ClearOne Facilitates Efficient Sales Operations, Faster Order Fulfillment, Instant Information Access, and Enhanced Customer Care while Reducing Operational Costs
SALT LAKE CITY, May 7, 2015 /PRNewswire/– ClearOne has augmented and launched ClearOneXPress®, a web-enabled, digital commerce site intended exclusively for its global network of distributors and value added resellers (VARs) who are authorized to purchase directly from the company.
Managed by the ClearOne Business Partner Services team, this portal is presented as an attractive, easy-to-use browser-based dashboard that enables sales partners to conduct key word searches, access summary descriptions of ClearOne products, view prices and part numbers, check availability, place purchase orders, obtain shipping cost estimates, monitor order status and shipping details, and manage RMA requests. These enhancements also include the ability for international partners to take advantage of the ClearOneXPress system as well.
“ClearOne is committed to providing our partners the best possible customer experience, including easy, efficient, 24×7 self-serve access to our order entry, product availability and fulfillment system,” explained David Wang, Senior Sales Director for Asia Pacific and the Middle East at ClearOne. “Our intention is for ClearOne to be the leader in the audio-visual enterprise collaboration industry in providing distributors and direct partners with the digital tools, instant information, conveniences, and automated efficiencies they need to optimize their business processes and provide the fastest, most complete service to their customers.”
ClearOneXPress makes it easier and faster to obtain information and do business automatically. The system is available 24 hours a day every day of the year. It can be accessed by any authorized ClearOne direct customer anywhere in the world with pre-authorized logon credentials. Automated notifications keep partners informed about order status and information updates all the way through the purchasing and receiving process. The automated process not only greatly increase ClearOne’s partner service capabilities, but also minimizes manual order processing so operational time and costs are reduced as well.
Authorized ClearOne distributors and direct-purchase partners can access ClearOneXPress at: clearonexpress.com
ClearOne is a global company that designs, develops, and sells conferencing, collaboration, streaming, and digital signage solutions for voice and visual communications. The performance and simplicity of its advanced, comprehensive solutions offer unprecedented levels of functionality, reliability, and scalability. More information about the company can be found at www.clearone.com.
ClearOne and COMM-TEC at Prolight & Sound 2015 in Frankfurt through April 18th.
Prolight + Sound is the leading international fair of technologies and services for events, installation and production and is also the sector’s largest meeting place.
The event covers multiple product groups in its international shows: audio technology, lighting technology, communications technology, theater and stage technology, media technology, visual communication and systems integration.
Seminars and workshops provide hands-on insight into the latest technological developments at the fair, helping to increase everyone’s practical knowledge in a variety of topics.
We hope to see you there, and speak about the solutions which can best serve your needs.
Join us at the 2015 USDLA National Conference – the United States Distance Learning Association – where the focus is bringing everyone together through technology.
Date: April 26-29, 2015
Location: St. Louis Union Station Hotel, St. Louis, MO
We hope to see you there!
Will you be part of the Ford Denver AV Technology Showcase April 28-30, 2015? Denver Colorado is host to ClearOne’s latest integrated solutions in Media Collaboration, Network Media Streaming and Signage, Pro Audio and Pro Microphones, and UC Voice.
Innovate Technology Showcase, held at the Crowne Plaza Hotel in the Denver International Airport, is an all-day event designed with you in mind. Your time is important, so we’ve brought the latest AV technology all together for you in one room. From 9 AM to 4 PM on April 29th, you have an opportunity to learn about the latest technology solutions for your business or house of worship. During the FREE lunch from 11:30-1:30 you can talk to manufacturers directly about your projects. Also, our sales and engineering professionals will be on-hand to answer any further questions you may have. See you there!
As the exclusive media collaboration technology for the World Race, Spontania enables critical communications around-the-clock for boat crews and land-based support, despite harsh maritime conditions.
SALT LAKE CITY, UTAH (April 2, 2015 ) – ClearOne (NASDAQ: CLRO), a world leader in voice and visual communication solutions, reliably crossed the finish line again this year with each race crew of the Barcelona World Race. The first non-stop, round-the-world regatta chose Spontania as the exclusive video communications tool for on-board, ocean-going communications and ground crew support.
Communications for the race were critical, with two-person crews pushing the limits of endurance for what can be a punishing, isolated experience. Spontania’s cloud-based architecture kept each crew connected with race headquarters for real-time updates with full-motion audio and video communication. A true boost for team morale and a safety net for emergency and logistical support, Spontania proved that high-performance video communications can be easy-to-use and enable teams to focus on the challenges of the nearly three-month race.
Team Cheminées Poujoulat crossed the finish line Wednesday, March 25, setting a new reference time for the round the world race: 84 days, 5 hours, 50 minutes and 25 seconds.
Roman Welsch, IT Director of the Barcelona World Race expressed his gratitude to ClearOne for the world-class, carrier-grade global media connections that Spontania made possible for the Barcelona Foundation for Ocean Sailing and the Barcelona World Race.
View Spontania in live action at the 2014-15 Barcelona World Race at this link: http://www.barcelonaworldrace.org/en/multimedia/videos
More information on Spontania cloud collaboration software is located at: http://www.clearone.com/products_spontania
About the Barcelona World Race
The Barcelona World Race is the world’s only double-handed, non-stop, round the world regatta. It is part of the IMOCA Ocean Masters World Championship. It was created by the Barcelona Foundation for Ocean Sailing, the Fundació Navegació Oceanica Barcelona (FNOB) and is their flagship project. In just two editions (2007/08 and 2010/11) the competition has established itself as an international benchmark for ocean sailing.
In addition to the event’s sporting prestige, the Barcelona World Race is a magnificent visibility platform for the FNOB’s numerous initiatives and projects. Since 2005, when the Foundation was set up with the support of its patrons; Barcelona City Council, the Barcelona Trade Fair, the Barcelona Port Authorities and the Barcelona Chamber of Commerce, it has been heavily involved in developing and promoting socioeconomic activities with links to sport, industry and the core values of sailing along four key lines: R+D, Education and Knowledge, Science and Technology and the Environment.
Find more details at: www.barcelonaworldrace.org
ClearOne is a global company that designs, develops and sells conferencing, collaboration, streaming and digital signage solutions for voice and visual communications. The performance and simplicity of its advanced, comprehensive solutions offer unprecedented levels of functionality, reliability, and scalability. More information about the company can be found at www.clearone.com.
Printable releases are available in our Investor Relations area at http://investors.clearone.com.
Date: April 23, 2015
Location: Richmond Convention Center, Richmond, VA
Team Cheminées Poujoulat crossed the finish line on March 25, setting the reference time for the two-crew round-the-world race at: 84 days, 5 hours, 50 minutes and 25 seconds to complete the 23,321.76 miles of the theoretical course. Spontania was a key in keeping racers and ground crews connected with live media collaboration. As the exclusive choice for media collaboration, Spontania kept all teams easily connected throughout the race.
Dozens to thousands of users can collaborate over Spontania in real-time, sharing high-quality voice, video, and data on any device they choose – from cell phones and satellite phones to standards-based group networking systems. It is the most powerful cloud collaboration service available, with the industry’s richest feature set.
“Imagine this: ocean-going yachts are fighting their way around the globe for 90 days in one of the planet’s most difficult technology challenges – and are able to successfully establish and maintain high-quality voice and video connections from some of the world’s most remote sites,” said Peter Nutley, ClearOne’s Director of Global Product Marketing for Media Collaboration and Network Streaming. “We are demonstrating in an extreme, live environment that Spontania is the world’s most robust, flexible, and innovative cloud-based voice and video solution of its kind.”
“Spontania has been a critical and reliable technology for us, delivering essential communications resources to the Fundació Navegació Oceània Barcelona and the Barcelona World Race,” said Román Welsch, CIO for the foundation and race. “Everyone here is very grateful for the world-class, carrier-grade global video connections that we are able to maintain, thanks to ClearOne continuing to support our deployment of Spontania.”
More information on Spontania cloud collaboration software is located at:http://www.clearone.com/products_spontania
Read about the winners, and follow the leader board to track your favorite teams: http://www.barcelonaworldrace.org/en/news/news/cheminees-poujoulat-winners-of-the-barcelona-world-race-2014-2015
CLO Symposium 2015:
ClearOne Invites Telecom Agents, Managed Service Providers And Value Added Resellers To Channel Partners Conference In Las Vegas For Video Conferencing As A Service (VCaaS) Opportunities
Spontania: Pioneering the way business can visually meet & collaborate from any device.
SALT LAKE CITY, UTAH (March 15, 2015) – ClearOne (NASDAQ: CLRO) a global provider of audio and visual communication solutions showcases Spontania, as the new face of B2B media collaboration along with their Connections Partner Program, at the 2015 Channel Partners Conference in Las Vegas, Booth #1120, March 16-18.
Fueled by the shift in the way people work and the desire to provide an affordable and simple cloud-based collaboration service, ClearOne Spontania has the potential to turn almost any device into a high quality, low-cost video conferencing & collaboration tool with the ability to chat face-to-face anytime, from anywhere. Spontania supports multiple OSs and devices – Mac, Windows, Linux, iOS, and Android as well as integration with legacy videoconferencing systems.
According to Kent Terpe, ClearOne Agent Channel Consultant, “Spontania breaks all the rules on price, features, functionality and ease of use. Now businesses of any size can leverage an affordable solution with enterprise-grade video conferencing & collaboration capabilities through the cloud. The ClearOne Spontania cloud is a much more flexible VCaaS solution than expensive on-site systems and is a future-proof investment that businesses can build on that delivers advanced functionality and scalability without the upfront hardware and installation costs.”
Key features include:
Looking ahead, all signs point to increasing adoption of VCaaS. Industry analysts suggest a future where customers will be investing less on high-end, expensive room systems and looking for more efficient collaboration strategies such as adoption of low cost group room appliances and scalable cloud-based services to support deployments of desktops and mobile users. “In fact, TechNavio’s analysts forecast the global cloud-based video conferencing market to grow at a CAGR of 39.06 percent over the period 2014-2019 making VCaaS an exciting opportunity for telecom agents, managed service providers, and value added resellers to jump on the next growth wagon,” states Terpe.
Spontania puts all the benefits of voice and video communications and content collaboration within anyone’s reach, while removing the technology barriers and high costs. Whether you’re an agent, value added reseller, or service provider interested in adding Spontania to your portfolio to add product differentiation, the transition path to develop the expertise, build a profitable business, and drive additional revenue is central to ClearOne’s partner strategy.
ClearOne’s Connections Program comes in two flavors depending on your business model and anticipated volume levels.
The Company’s white label service platform offers resellers their own service with their own brand for their own customers, with high profit margins. The Agent Program is aimed at jump starting an agent’s entry into the rapidly growing VCaaS market, while earning the most generous commissions in the industry. And as a key differentiator, ClearOne does not sell direct and always supports the channel approach, ensuring that our partners maintain their relationships with their customers.
As part of ClearOne’s “Experience Spontania” promotion, agents, service providers and resellers interested in adding Spontania to their product mix, are urged to stop by ClearOne’s booth #1120 to see what all the “buzz” is about and to pick up their permit to take a 30 day test drive.
ClearOne is a global company that designs, develops and sells conferencing, collaboration, streaming and digital signage solutions for voice and visual communications. The performance and simplicity of its advanced, comprehensive solutions offer unprecedented levels of functionality, reliability and scalability. More information about the company can be found at www.clearone.com.
This release contains “forward-looking” statements that are based on present circumstances and on ClearOne’s predictions with respect to events that have not occurred, that may not occur, or that may occur with different consequences and timing than those now assumed or anticipated. Such forward-looking statements, including the forecast the Global Cloud-based Video Conferencing market and any statements of the plans and objectives of management for future operations and forecasts of future growth and value, are not guarantees of future performance or results and involve risks and uncertainties that could cause actual events or results to differ materially from the events or results described in the forward-looking statements. Such forward-looking statements are made only as of the date of this release and ClearOne assumes no obligation to update forward-looking statements to reflect subsequent events or circumstances. Readers should not place undue reliance on these forward-looking statements.
ClearOne | Connections Partner Program